Reports (67)

Constituent reports that the Burger King on Boylston St is running an illegal parking lot; he is allowing non-customers to park in the lot if they pay with cash in an envelope through the drive-thru window. The constituent was concerned that this is illegal and that the manager doesn't have a parking lot license, and wished to remain annonymous. | Lot number on the posted sign: [No] Nature of the call: [Other]

Constituent states, he put his car into the BRA/EDIC Garage on Sunday night, took it out on Tuesday, when he went to pay the ticket, he was charged the standard rate of $27 for overnight parking rather than the reduced $1/night for residents, he has a resident parking permit, nobody at the garage interacted with him, it was all automated so there was no way for them to see that he was eligable, the default of the garage seems to be tho charge the regular rate for everyone and does not provide anyway of getting the reduced rate. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Caller upset that Prudential Center Garage isn't following agreed to rates during snow emergency ($12/24 hours). She followed all rules (2 hours after ban called, 2 hours after lifted) and garage tried to charge her $46. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Constituent states: she entered the garage at 8:00 am and exited at 9:10 am, there is a sign on the street stating that there is an 'early bird special' of $25 for getting in before 9, but when she left at 9:10 she was charged $36. When she tried to call the provided number for the garage, she was told that the manager was not available and that he was the only one who could deal with the issue. Her transaction number is 48709, and the phone number is 617-542-1549. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Constituent states, the Prudential Garage charged more than the stated price for cars parking there during the blizzard, when she entered the garage they stated one price but when she tried to leave they charged a different price, one of her friends haggled the price down from the price the garage tried to charge from $36 to $24, they were charging extra for the granted two hour window after the parking ban was lifted to remove your vehicle, she states that this has happened for multiple years. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Caller is making a complaint regarding a private lot at 3 Neponset Ave. States she parked in it for 2 minutes to run into a shop and her car was already being towed. Caller states they should have better signage, as she was not aware that she couldn't park there. She believes the lot may have been an old business or a gas station. | Lot number on the posted sign: [No] Nature of the call: [Other]

Parking lot is constantly overcapacity. | Lot number on the posted sign: [Yes] If Yes, provide the number: [330] Nature of the call: [Overcapacity]

caller states it is the parking lot owned by LAZ it charges $6 a day. caller say the parking lot has nad no lights working for the past two day and it is a big safety concern. their phone number is 7817941791 | Lot number on the posted sign: [No] Nature of the call: [Other]