BOS:311

Reports (56,254)

  • Broken Sidewalk

    64 Allandale St, Roslindale, Ma, 02131

    Cause of damage: [Normal deterioration]

    CLOSED #101006650439

    Resolved. Potholes on allandale fixed.

  • Broken Sidewalk

    Intersection Of W Main St And Harvard St, Mattapan, Ma

    Curb up and down west main street, broken up creating tripping hazard for constituent. | Cause of damage: [Other]

    CLOSED #101006650339

    Noted. Nothing found at said location need picture with context please.

  • Broken Sidewalk

    1 City Hall Plz, Boston, Ma, 02108

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Many 311 reports about the removal of protective bike lane infrastructure throughout the city receive the same template response, which refers out to a webpage that does not provide any information about when and where protective infrastructure will be built and does not seem to have been updated for months. That page states that construction will occur in just a few days where it does occur. Could the City provide a meaningful update and plan regarding when and where it will reinstall protective infrastructure?

    CLOSED #101006650166

    Case Resolved. Our team will provide a concrete timeline for these changes when one is feasible to create.

  • Broken Sidewalk

    10 Fenwood Rd, Boston, Ma, 02115

    Image submitted with report
    Image submitted with report

    Sidewalk near the school. It needs to be resolved. The sidewalk is broken and a trip hazard. The constituent states people are getting hurt because of this sidewalk. An ambulance was called to the scene. An elderly person fell and was bleeding bad. This sidewalk was reported many times and nothing is being done. Theres been reports of many people getting injured and ambulance being called to this area. Requesting assistance with this matter. | Cause of damage: [Other]

    CLOSED #101006650162

    Resolved.

  • Broken Sidewalk

    232 Tremont St, Boston, Ma, 02116

    Image submitted with report

    Please add protective bike infrastructure to Stuart Street. Trucks routinely park in the lane due to lack of barriers: paint alone is not a protected lane. This creates danger for all road users.

    CLOSED #101006650090

    Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

  • Broken Sidewalk

    44 Cottage St, East Boston, Ma, 02128

    Image submitted with report

    Concrete contractors for sidewalk left lots of concrete in tree well. Second time this has happened.

    CLOSED #101006649815

    Case Noted. Engineer has been notified and it will be removed.

  • Broken Sidewalk

    50 Milwood St, Dorchester, Ma, 02124

    Image submitted with report
    Image submitted with report

    Constituent states asphalt that was placed down 2 years ago that has not uplifted and came apart. Pedestrians are fallign from this. Requesting if this can be fixed. | Cause of damage: [Other]

    CLOSED #101006649720

    Noted. Nothing found at said location need picture with context please.

  • Broken Sidewalk

    844 E Third St, South Boston, Ma, 02127

    Image submitted with report
    Image submitted with report

    Constituent states asphal was placed but still a giant hole, requesting if more asphalt can be placed down as it is unsafe. | Cause of damage: [Other] Sidewalk material: [Asphalt]

    CLOSED #101006649550

    Case Referred to External Agency. site will be reviewed P Nagel NatGrid.

  • Broken Sidewalk

    Intersection Of Cambridge St And Charlesbank Rd, Boston, Ma

    Image submitted with report
    Image submitted with report

    Dangerous pedestrian hazard. Large pothole on sidewalk underneath the bridge. Just saw a runner almost get really injured from tripping. Scooters and bikes will also get thrown off. Might be a DCR fix — if so, please send to them.

    CLOSED #101006649493

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Broken Sidewalk

    222 W Canton St, Boston, Ma, 02116

    Image submitted with report

    Tree Stump - Giant Trippig Hazard

    CLOSED #101006649393

    Case Noted. I was under the impression that the work corrected the tree pit. If this is an issue with the tree, call Parks.

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