Reports (31,514)

Constituent reports mold and cock roaches in home, states she also does not have a smoke detector as well, sink in kitchen and bathroom is clogged. States she believes there may be lead apartment and her front door is also broken. | Any children under 6 years of age: [No] Occupants name and contact info: [BHA] Occupants name and contact info: [BHA]

exposed framing, wiring and insulation, no heat, no kitchen | Move in date: [07/01/2025] Owner's name and contact info: [Nancy Conrad 857 251 2445] Occupants name and contact info: [Damian Boyd 617 320 6684] Children under 6 years of age: [No]

General inspection - her unit needs to be inspected for mold, she has asthma, and she states there's mold underneath all of her floorboards. Also, she has an unhabited bathroom. | Any children under 6 years of age: [No]

Active leakage in the bathroom, all bedrooms, and kitchen. The bathroom is flooded | Any children under 6 years of age: [No]

Constituent called to report that her property manaement has been unresponsive in addressing an issue. On September 9th, they were in her unit doing patch work to the ceiling, but somehow during this process the maintenance workers cut into and damaged her internet cable chord. The constituent has proof that it was maintenance that caused this damage. The office has not done anything to address the damage this caused and has dismissed her when she has tried to ask for their assistance. The consatituent feels as if she is being blatantly ignored on this matter and states she is now experiencing internet issues due to this. | Any children under 6 years of age: [No] Owner's name and contact info: [Robin Green, 617-427-2579, extension 4091, under SHP Management Corportaiton] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

No working stove | Any children under 6 years of age: [No] Owner's name and contact info: [Avanath + - 617-615-8116 / Management]

Trash on sidewalk outside 917 Beacon St

Black water coming from upstairs is inside her house, which caused water damage and a bad odor smell | Any children under 6 years of age: [No]

Door fridge

An unknown smell is coming from the floor of one of the bedrooms. It's causing the tenant to have health issues due to the unknown smell. She states the entire room smells, and opening the windows doesn't help at all. She lives on the first floor, and the smell may be coming from the basement level, which you need a key to access. | Any children under 6 years of age: [No]