Reports (33,031)

The constituent states that both elevators are out of service. One has been broken for months, and the other recently stopped working. Despite multiple requests for repairs, neither elevator has been fixed. Please assist. | Any children under 6 years of age: [No] Owner's name and contact info: [Trinity MGMT, 617-569-7455] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Ongoing issue with no hot water for about a week, manageent has been contacted many times with no resolution. Requesting inspection | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

The constituent reports a hole in the ceiling where the water heater is and states that a repair request was submitted several months ago(2/12/26)but has not been resolved. They also recently requested a new toilet and have not received a response. Please assist. | Any children under 6 years of age: [No] Owner's name and contact info: [Charles Gate, 617-587-0100] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

The constituent reports that the heating system is still on and the apartment units are overheating. Management states they have turned it off twice; however, heat is still flowing throughout the building. Please assist. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Const. states the front door does not lock properly, several personal belongings and paperwork have gone missing. Also states the toilet doesn't flush properly and often overflows. Const. has complained multiple times with no resoluion. Const requesting inspection. | Any children under 6 years of age: [No] Owner's name and contact info: [Peabody Properties] Occupants name and contact info: [Same as Caller]

general inspection | Any children under 6 years of age: [No]

Caller states there is an ongoing issue of the toilet above her unit leaking. Caller states the leak is spreading and nothing is being done by management. caller states the entrance door has been broken multiple times and residents have to go down to let people in. Caller is requesting inspection. She speaks Spanish. | Any children under 6 years of age: [No] Owner's name and contact info: [Peabody Properties 617-445-1461] Written rental agreement: [Yes]

Has multiple concerns with his unit needs inspection. | Any children under 6 years of age: [No]

Constituent states there is a dead rodent outside in the hallway. Constituent has been calling for over 2 days to remove the rodent and its causing issues for residents. | Any children under 6 years of age: [No] Owner's name and contact info: [united housing 617-541-5510 ex 232 or ex 225] Occupants name and contact info: [Same as Caller]