Reports (480)

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    I was parked on/near 284 River Road in Winthrop, MA 02152 from 2/22/2026 at 3 pm to 2/24/2026 2:30 pm, during the blizzard and the street parking bans. Due to the parking ban, I had to park much further away from my apartment than usual, so I did not go out to see my car and shovel it out until 2/24 at around 2 pm, during my work lunch break. The weather conditions were also not safe until around this time to go out to my car. When I got to my car I noticed a giant and deep dent and scratch on back end of the drivers side, from a plow truck, causing the door to not be able to open and damage around the gas tank opening. There was no note left or report made, I spoke with the police office and the dispatchers office on 2/24 at 2:45pm (dispatch), 5:30pm (dispatch) and 6pm (officer/in person) and I was advised by the to file a report online. I have also emailed the photos in to one of the officers at the Winthrop police department. There was another person a block behind me who also got struck by the plow. He advised that it had happened around 1:30pm on 2/24, but I was not there at this time, and had not been since 3 pm on 2/22. He advised that he had submitted a report as well. I was parked all the way up by the curb and was following all the winter storm parking ban rules.

    CLOSED #101006520948

    Case Invalid. The City of Boston does not have oversight over Winthrop. Please continue to report to Winthrop Police and Winthrop City Hall. Thank you for contacting Boston 311.

  • Other

    2 Park Plz, Boston, Ma, 02116

    Hit and run on South Charles Street, this van tried to parallel park, but the black car, then took off at 1:05pm. Images provided, video can be provided by Old Town Trolley upon request. Unsure of possible damages.

    CLOSED #101006508675

    This is for non-emergency, non-crime related city service requests. 9-1-1 should always be called for something like this.

  • Other

    Intersection Of Charles St S And Park Plz, Boston, Ma

    Public urination in front of pf chang statue

    CLOSED #101006508335

    This is for non-emergency, non-crime related city service requests. 9-1-1 should always be called for something like this.

  • Other

    2 Park Plz, Boston, Ma, 02116

    cracked bricks side walk people can trip

    CLOSED #101006379881

    Case Noted. Please resubmit with picture.

  • Other

    Intersection Of Hulbert St And Regent St, Roxbury, Ma

    Trash not picked from trash pickup location , st Joseph’s co op community across from Gilbert st park, Roxbury ma trash from sidewalk picked up . My trash can for 108 regent st still full plz send truck back

    CLOSED #101006367928

    Noted. Serviced trash as requested 11/18/25.

  • Other

    Intersection Of Charles St S And Park Plz, Boston, Ma

    Paving is done, other than new road markings, so is this sign necessary?

    CLOSED #101006332165

    Noted. Sorry for the inconvenience caused. Please resubmit your complaint to PWD Roadway Repair ARP Resurfacing.

  • Other

    Intersection Of Columbus Ave And Park Plz, Boston, Ma

    PLEASE get Park Plaza restriped!!! Almost every single day since they resurfaced the road I have been almost hit trying to cross where the crosswalks are. This morning a car came less than 6 inches from me. This is a major safety issue and it needs to be remedied before a pedestrian is killed.

    CLOSED #101006332039

    Case Noted. Case noted ,all markings will be restored following roadway repaving , small amount of curing time required for new pavement .

  • Other

    Intersection Of Park Plz And Arlington St And Saint James Ave, Boston, Ma

    The amount of traffic and delays the roadwork at park plaza is causing is insane. There are no officers guiding traffic and doing the work during rush hour in combination with the changes to the traffic light schedule at the corner of Park Plaza and Arlington, has created a lot of issues in this area that we didn’t have a year ago. How much longer is this project going to take?

    CLOSED #101006315709

    Noted. Sorry for the inconvenience caused. Please resubmit your complaint to PWD Roadway Repair ARP Resurfacing.

  • Other

    50 Park Plz, Boston, Ma, 02116

    Contractor is working without Detail

    CLOSED #101006298609

    Noted. Sorry for the inconvenience caused. Please resubmit your complaint to PWD Roadway Repair ARP Resurfacing.

  • Other

    2 Park Plz, Boston, Ma, 02116

    Human Feces | Case (SR) Type: [Human Waste] Referred To: [HUMAN WASTE]

    CLOSED #101006287063

    Per Public Works: Material removed.

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