Reports 1,465 of 3,147,341 2 filters applied
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Magazine St & Massachusetts AveIs this a joke? This was marked as "resolved", but it's now worse than it was this morning.
CLOSED · #BCS-00339354Noted. <div>Your previous request was resubmitted and sent to BTD as case #101006758860, which is still open at this time.</div>.
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24-44 John Eliot Sq, BostonGood afternoon, I am reaching out because I am desperately trying to find help for two elderly family members who have been living with an ongoing bed bug issue in their apartment since November. Their property management company has been made aware of the problem and treatments have been performed, but unfortunately, the issue has still not been resolved. They continue to find what appear to be bed bugs in their home, including in their bedding, along with blood spotting. I have attached recent photographs to document what they are continuing to experience. At this point, I am extremely concerned about their well-being. My aunt is elderly, diabetic, and already dealing with complications related to her health. Both residents are in delicate health, and having to continuously live and sleep in these conditions for nearly a year is taking a serious toll on them physically and emotionally. They have tried to work through the appropriate channels and have exhausted the options available to them through the property, yet they are still living with this problem. They are becoming increasingly depressed and isolated. Family and friends are understandably afraid to visit because of the possibility of bringing bed bugs back into their own homes. It is heartbreaking to watch two elderly people become isolated in their own home because an infestation has been allowed to continue for this long. I understand that bed bugs can be difficult to eradicate and may require multiple treatments. However, asking elderly residents with existing medical conditions to simply continue living in an infested apartment while repeated treatments fail is not an acceptable long-term solution. I am asking for someone to please intervene and help us determine what can be done immediately. If the apartment requires more extensive treatment, we would like assistance determining whether they can be temporarily relocated to a safe place while the unit is properly treated and cleared, with the ability to return to their home afterward. If that is not possible, we need guidance on what other housing or enforcement resources are available to them. We are not asking for special treatment. We are asking for a safe and sanitary home for two elderly people who have already been dealing with this for far too long. Please let me know who I should speak with, what documentation you need from us, or what steps we need to take to have this situation formally reviewed. I am happy to provide records of previous treatments, communications with management, additional photographs, or any other information that may help. I would greatly appreciate a response as soon as possible. They need help, and after nearly a year of living with this, I do not believe it is reasonable or humane for them to continue waiting for the situation to improve on its own. Thank you for taking the time to read this and for any assistance you can provide.
CLOSED · #BCS-00338917Transitioned. <div>Thank you for contacting Boston 311. A case has been sent to the Inspectional Services Dept on your behalf. Your case number is 101006758873. Please feel free to reach out to them for further information in regards to this. They can be contacted at 617-635-5300 , Monday through Fridays from 8 am to 4 pm. </div>.
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84 Everdean St, BostonFour more cars rear mirrors break over aggressive speeding where speed hump
CLOSED · #BCS-00338669Resolved. <div>Please call BPD to report aggressive speeding in that area. Thank You.</div>.
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12 Glendower Rd, BostonStreet cleaning
CLOSED · #BCS-00338565Noted. <div>more info needed please call 311</div>.
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379 West St, BostonCan we get someone to do a check on the George Wright Parking lot please? Sounds of a generator and loud bass.
CLOSED · #BCS-00338359Noted. <div>Thank you for contacting Boston 311. If this issue is still ongoing, Please reach out to the Boston Police Dept for the disturbance.</div>.
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261-289 Huntington Ave, BostonI put coins in the parking meter located at 263 Huntington Ave outside of the Five Guys. I entered my license plate number and it stated I had 22 minutes of parking. I went into the store and returned 11 minutes later and received a parking ticket for not paying the meter. I went online to get a receipt to dispute and the meter stated there was no receipt found for my transaction. In fact, there were no transactions at all listed within an hours timeframe. I believe the meter is malfunctioning and would like to get it checked so I can dispute the ticket
CLOSED · #BCS-00338349Transitioned. <div>Thank you for contacting Boston 311. The case has been forwarded to the Boston Transportation Dept so that the issue can be resolved. The case number is 101006758601. If you need further assistance with the parking ticket that you received, you can contact the Parking Clerk for assistance. They can be contacted at 617-635-4410 between the hours of 8:30 am to 4:30pm</div>.
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31 Sanford St, BostonI have an empty mini helium tank, how do I dispose of it?
CLOSED · #BCS-00338344Resolved. <div>This is a hazardous waste item. The City of Boston hosts several Zero Waste Days where residents can dispose of hazardous waste. The next event is on November 21st at 315 Gardner Street, West Roxbury. Thank you for contacting Boston 311. </div>.
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11 Wabeno St, BostonParking in front of drive way
CLOSED · #BCS-00338236Transitioned. <div> <div> <form action="General.action?form=BTDT15_ParkingEnforcement&page=Request_Details" enctype="multipart/form-data" id="Request_Details" method="post"> <div> <div> <div> <div> <div> <div>Resubmitted as case 101006758518, sent to BTD</div> </div> </div> </div> </div> </div> </form> </div> </div>.
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530-532 Commonwealth Ave, BostonFORMAL COMPLAINT REGARDING 7-ELEVEN AT 532 COMMONWEALTH AVE, BOSTON, MA 02215 I would like to file a formal complaint regarding the 7-Eleven located at 532 Commonwealth Ave, Boston, MA 02215. I have experienced what I believe to be serious problems with the customer service and management of this establishment. The behavior of some of the cashiers and management has been rude and disrespectful, particularly when customers attempt to raise concerns or make complaints. Instead of listening to customers and addressing their concerns professionally, customers may be treated as though they are lying or making false accusations. Other situations is when the people stay inside store and only speak Spanish the cashier and onwer discrimination for the language. I am also concerned about the condition and expiration dates of some products being sold at this location. For example, there have been instances in which milk and other products appeared to be expired when offered for sale to customers. This raises concerns about proper inventory control, product inspection, and compliance with applicable health and consumer-protection requirements. Because of these concerns, I respectfully request that the appropriate authorities, including the City of Boston and the appropriate consumer-protection and health authorities, conduct a thorough investigation of this business. The investigation should include, among other things, the handling and sale of expired food products, inventory and expiration-date procedures, customer complaints, and the conduct of employees and management toward customers. Customers have the right to purchase safe and properly dated products and to be treated with courtesy and respect when they raise legitimate concerns. I respectfully ask that this complaint be taken seriously and that the appropriate authorities investigate the matter and take any action warranted by their findings. Thank you for your attention to this matter.
CLOSED · #BCS-00338202Transitioned. <div> <div align="center"><b><font face="Arial"><font size="3">Resubmitted as case 101006758509 and sent to ISD</font></font></b></div> </div>.
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333 Massachusetts Ave, BostonWho can I complaint about Donald Trump he is harassing me and he's sending me emails from him since September 30 , 2026 at 11: 16 Am he Said that we're back Elon musk came to the white house for A very important meeting and he said that he wants to visiting me
CLOSED · #BCS-00337666Noted.
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