Reports (16,602)

ceiling leaks bathroom, kitchen , general | Any children under 6 years of age: [No]

There is a questionably-constructed rooftop kitchen exhaust stack positioned directly outside our windows in Unit 1226 at 180 Brookline Ave, from a restaurant Sweet Cheeks Q, which blows smoke directly into our unit on a daily / near-constant basis. This smoke blows into our unit if the windows are open, and also seeps through our door through a hallway vent when the windows are closed. At a glance, this smokestack does not appear to be up to code, as it is clearly not far away from open windows or vents. It is impacting the health and safety of our unit directly. Our real estate company Samuels & Associates refuses to do anything about this, despite acknowledging it as a problem; they maintain there is nothing they can do and suggested we file a 311 complaint. Samuels & Associates is both our landlord and the landlord of Sweet Cheeks - frankly, we suspect they may be prioritizing the economic interest of their restaurant tenant over their health and safety obligations to us as housing tenants. We can provide detailed photos and videos of the smokestack, which includes evidence the smoke enters our unit. We can also provide communications with our landlord confirming their acknowledgement of the issue and refusal to remedy. We are requesting any help that can be provided so that we can live without smoke entering our unit. | Move in date: [02/02/2025] Owner's name and contact info: [Samuels & Associates 136 Brookline Avenue, Boston, MA 02215 617 247 3434] Occupants name and contact info: [Alexander Mitchell mitchell.alex@gmail.com 703-283-4523] Children under 6 years of age: [No] Written rental agreement: [Yes]

Constituent states they have been noticing an odor in their unit for a few days and discovered snake skin in the bathroom. The constituent states they tried to contact their property manager regarding the issue and were only instructed to contact animal control. The constituent is requesting assistance with this matter. | Any children under 6 years of age: [Yes] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

front potch | Any children under 6 years of age: [No] Owner's name and contact info: [Eleanor Brown / Manley John Joseph Jr Etal 101 Highland St]

Rental Inspection | Any children under 6 years of age: [No]

general inspection | Any children under 6 years of age: [No]

general inspection | Any children under 6 years of age: [No]

Constituent states their toilet will not stop running and is currently flooding their bathroom, cannot get ahold of their management or landlord Notified ISD on-call Carol @ 9:46AM | Any children under 6 years of age: [No] Owner's name and contact info: [Trinity Madison Management 617-445-7881] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]