Reports (16,541)

Constituent is reporting unsanitary and unsafe conditions. The constituent states there have been multiple breakins and many nonresidents sleeping in the building. The constituent also states that there is dog urine and waste in the building. Both of these issues have been brought to the attention of the property management but have not been responded to. Please contact the constituent regarding the issue. | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller]

Refrigerator has not worked at all for past 2 weeks. All food was spoiled, and we have not had any use of refrigerator for this whole time. It was always having issues and landlord was notified over a month ago that it needs to be replaced. | Move in date: [09/01/2023] Owner's name and contact info: [YIF Management (617) 202-3815 | PO Box 35724, Brighton, MA 02135 admin@yifmanagement.com] Children under 6 years of age: [No] Written rental agreement: [Yes]

possible illegal basement unit, kitchen, bathroom, and bedroom | Any children under 6 years of age: [No] Owner's name and contact info: [Matt Gorman 1660 Soldiers Field Rd]

Constituent wants the apartment to be inspected again because he has put multiple cases in and nothing has been done. The central air is blowing out cold air instead of haet, the toilet handle to flush is still broken, rodents is are inside the fridgre and other appliances. He has brought this situation to management and it is till the same over a year. Please send a new inspector. | Any children under 6 years of age: [Yes] Owner's name and contact info: [WYNN MANAGEMENT RESIDENTIAL/WINSLOR COMMUNITY 617-442-8472] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

heating concerns

Illegal Basement Apartment | Any children under 6 years of age: [No] Owner's name and contact info: [Julius Osula 74 Westmore Rd Mattapan, MA 02126]

ceiling leaks bathroom, kitchen , general | Any children under 6 years of age: [No]

There is a questionably-constructed rooftop kitchen exhaust stack positioned directly outside our windows in Unit 1226 at 180 Brookline Ave, from a restaurant Sweet Cheeks Q, which blows smoke directly into our unit on a daily / near-constant basis. This smoke blows into our unit if the windows are open, and also seeps through our door through a hallway vent when the windows are closed. At a glance, this smokestack does not appear to be up to code, as it is clearly not far away from open windows or vents. It is impacting the health and safety of our unit directly. Our real estate company Samuels & Associates refuses to do anything about this, despite acknowledging it as a problem; they maintain there is nothing they can do and suggested we file a 311 complaint. Samuels & Associates is both our landlord and the landlord of Sweet Cheeks - frankly, we suspect they may be prioritizing the economic interest of their restaurant tenant over their health and safety obligations to us as housing tenants. We can provide detailed photos and videos of the smokestack, which includes evidence the smoke enters our unit. We can also provide communications with our landlord confirming their acknowledgement of the issue and refusal to remedy. We are requesting any help that can be provided so that we can live without smoke entering our unit. | Move in date: [02/02/2025] Owner's name and contact info: [Samuels & Associates 136 Brookline Avenue, Boston, MA 02215 617 247 3434] Occupants name and contact info: [Alexander Mitchell mitchell.alex@gmail.com 703-283-4523] Children under 6 years of age: [No] Written rental agreement: [Yes]