Reports (196,644)

NOISE COMPLAINT - CONSTRUCTION AT 2 AM ON A WEEKDAY | Case (SR) Type: [BPD: Quality of Life] Referred To: [POLICE: AREA A-1]

Faulty mechanical equipment making a high pitch screech intermittently. Believed to be a hvac fan - been going on for weeks, keeping everyone up.

On 12/8 at around 11 a.m., two of my neighbors were trapped in an elevator at Devonshire Boston, located at 1 Devonshire Place, Boston, MA 02109. This is a 42-story multi-unit residential building. Image 1 is a screenshot from the video they took while stuck. They reported that the elevator suddenly dropped and then became stuck. Residents are not informed about this incident. This elevator is identified as Elevator #1, it had a delayed inspection this year, with its certificate issued in June instead of January, and it remained in operation during that gap. This is not an isolated instance. On 11/3 at around 10 p.m., there was another stalled-elevator incident involving Elevator #3. A group of residents became stuck at the 32nd floor and were rescued on the 25th floor. Image 2 shows the original Citizen app alert, which later disappeared. Residents were never informed, yet the elevator was placed back into service immediately afterward. I used this elevator on 11/4 in the morning and afternoon and noticed its floor indicator was broken; it remains broken today. This elevator also had a delayed inspection certificate and was operating without valid certification during the gap period. Image 3, taken in March of this year, shows the elevator running without a valid certificate. We contacted building management about the stalled-elevator incident, but they did not respond. I followed up again on 12/8 at around 7 a.m., and four hours later, another elevator incident occurred.

Unauthorized parking signage on public street. This signage at 33 Colgate Rd in Roslindale is trying to prevent people from parking on a public street by threatening to tow cars.

Elevators out of service every week.

Yellow curb paint on the wheelchair ramp is missing and often blocked by inattentive drivers (two corners in the same intersection).

Exposed cable box. | Case (SR) Type: [Cable/Telephone/Broadband Issues] Referred To: [Broadband and Cable Office]

Loud HVAC. There is an incredibly loud HVAC UNIT somewhere between main and warren it sounds like an airplane lifting off. Please investigate its awful noise pollution.

The night club that was built in the convenience store at 479 Blue Hill Avenue have been ramping up their volume once again. Please remind them that built a night club in a residential area and they not only have to shut it down at a certain time but they also have to adhere to the city noise ordinance. It is horrible trying to rest for me and my family. We have to go to work and school. I pay $2200 and can not rest in my own home | Case (SR) Type: [BPD: Quality of Life] Referred To: [POLICE: AREA B-2]