Reports (1,911)
-
Contractor Complaints
Intersection Of W Eagle St And Border St, East Boston, MaType of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [No] Please specify details.: [const reports there is a large dip in the roadway after bwsc patched over their most recent utility work. states the road is causing cars to veer out of this lane to avoid, requesting inspection and leveling.]
OPEN #101006443669 -
Contractor Complaints
1039 Blue Hill Ave, Dorchester, Ma, 02124Date when this occurred: [01/12/2026] Time when this occurred: [07:31] Please specify details.: [Contractor is parking in the street and sidewalk and blocking pedestrians. The lack of a police detail is also causing problems for traffic at the intersection.]
OPEN #101006443371 -
Contractor Complaints
Intersection Of Harris St And Fairfield Pl, Boston, MaType of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [01/09/2026] Time when this occurred: [08:20] Please specify details.: [Constituent is reporting that the contractors dug up the street and left a square metal piece near by. She stated that the asphault is dug up on the road and you can't drive over it. Plesae fix ASAP.]
OPEN #101006441140 -
Contractor Complaints
771 Columbia Rd, Dorchester, Ma, 02125Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [EXCA-1777063] Date when this occurred: [09/20/2025] Please specify details.: [Constituent states that after several years of request. Contractors with BWSC came out and replaced the asphalt sidewalk with concrete. Constituent states that every time it rains water pools up into a puddle on the sidewalk and freezes, causing severe hazards to pedestrians and forces him to constantly clean the sidewalk with salt in the middle of the night EXCA-1777063]
OPEN #101006440560 -
Contractor Complaints
772 Tremont St, Roxbury, Ma, 02118Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Please specify details.: [Constituent states contractors working late hours for the past 3 days.]
OPEN #101006439820 -
Contractor Complaints
21 Cohasset St, Roslindale, Ma, 02131Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [Yes] Date when this occurred: [01/06/2026] Time when this occurred: [17:54] Please specify details.: [Caller states BWSC trucks have been on the street since 10AM blocking the street and idling the vehicles. Caller states the trucks are shaking his house and it is too loud. There are no permits on the street at all about the work being done. Caller is requesting PWD follow up with him about the complaint.]
OPEN #101006438591 -
Contractor Complaints
280 Highland St, Roxbury, Ma, 02119per D Harris, PWD ISD Building not a utility-related matter; building being constructed on private property. ::spot:: Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Please specify details.: [Constituent states there are 6 construction vehicles parked along the sidewalk making it difficult for people who need to walk by.]
OPEN #101006438176 -
Contractor Complaints
81 Cambridge St, Charlestown, Ma, 02129Type of Work: [Other] If Other, please specify: [water main cleaning] Name of Contractor/Utility working: [Other] If Other, please specify: [national water main cleaning company canton, ma] Are the contractors on-site: [No] If posted on poles, What is the TMP# on the posting: [no number posted on signs] Date when this occurred: [01/05/2026] Please specify details.: [const reports a sign posted on a cone on the sidewalk in front of this address, restricting parking from 1/5 to 1/9, 7p-5a. states work has been going on for over a week, at night but there is no street occupancy permit for this sign in our system, which was also not posted 48 hours in advance. the contractor is national water main cleaning company from canton, ma. requesting inspection.]
OPEN #101006437046 -
Contractor Complaints
23 Regent St, Roxbury, Ma, 02119Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [PUBLIC WORKS SIGNS UP AND CONES] Are the contractors on-site: [No] Please specify details.: [SIGNS WHEN UP THAT THE LAST FEW DAYS AND THE HOMEOWNERS WOULD LIKE TO KNOW WHAT WORK IF BEING DOWN.NO LETTERS WERE SENT TO ADDRESS NOTED]
OPEN #101006436882 -
Contractor Complaints
19 Temple St, Boston, Ma, 02114Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Please specify details.: [Constituent states a sinkhole appeared on the sidewalk following national grid excavation. The constituent states the sinkhole has only gotten worse and has been ommitting a smell of urine. Please repair the issue at the address. https://spot-boston-res.cloudinary.com/image/upload/v1750719962/boston/production/hu1jrrlxjkb1kcarrey3.jpg#spot=646594e9-850e-4b3c-8d55-c39e457a7a7b]
OPEN #101006415675