Reports 68 of 3,119,829 1 filter applied
-
Product Short Measure
CLOSED · #101006726134Testing. Testing.
-
Product Short Measure
783 Blue Hill Ave, Dorchester, Ma, 02124Constituent states he purchased $24 worth of gas on 7/2. States that he was given a receipt showing that he purchased a pack of cigarettes. States that he went back to the gas station on Saturday (7/4) to clear up the issue, and was told by the attendant that the receipt he was given was accurate. | Store name/location: [Mobile]
CLOSED · #101006714200Case Resolved. The inspector went by and spoke with the manager to make sure that the attendants are giving out the proper receipts.
-
Product Short Measure
1230 Vfw Pkwy, West Roxbury, Ma, 02132Constituent called reporting that an elderly woman was forced to pay for paper bags without handles at this dollar tree location despite city ordinances | Product identification: [Paper Bags] Store name/location: [Dollar Tree] When did this happen: [07/30/2025]
CLOSED · #101006202628Case Resolved. Stores are allowed to charge customers for a bag. It is not against the law to charge for bags. This bag does not have handles and does not fall under the ordinance. They are aware of that and are not charging because of the ordiance.
-
Product Short Measure
186 Green St, Jamaica Plain, Ma, 02130Constituent states they are charging anyone that uses credit card with a large surcharge. Constituent states she was given the total of 4 dollars and the charge on the machine was $5.08. Constituent states price changed just by the payment method. Constituent is requesting this be looked into. | Product identification: [credit card charge] Store name/location: [Green street supermarket] When did this happen: [04/03/2025]
CLOSED · #101006013771Case Resolved. The inspector went by the store and educated the worker that a sign must be posted if they are going to charge a credit card fee.
-
Product Short Measure
1846 A 1846 Commonwealth Ave, Brighton, Ma, 02135Constituent states he was not completely reimbursed for his laundry. States the machines state that they have hot water, but no hot water was provided when he wsahed his clothes. | Store name/location: [Missing Sock Laundromat]
CLOSED · #101005288462Case Noted. we tried reaching out to the consumer twice we need more information. Like how did he know there was no hot water and how much he was reimbursed.
-
Product Short Measure
3 Beach St, Boston, Ma, 02111Caller reports the establishment is charging excess tax. The caller reports their order subtotal was $79, mass meals tax 6.25% would make the order $84 but the caller was charged $91 with the workers claiming that this was due to tax. | Store name/location: ["My Thai Vegan Cafe"] When did this happen: [01/01/2024]
CLOSED · #101005232168Case Resolved. please see receipt attached. The order adds up to 91.20 plus 6.40 sales tax which equals 97.60. The numbers on the side are the number she ordered on the menu. The bill was not $84 she ordered a number 84.
-
Product Short Measure
355 Washington St, Dorchester, Ma, 02124Constituent states the person at the center is taking an extra 20 cents for the cans and bottles. Constituent states she is not getting the right amount and is requesting follow up. | Product identification: [Bottle/cans Collection]
CLOSED · #101005225849Case Resolved. Inspector spoke with the manager and he was not aware of this he tried to educate the manager to give the proper amount. He called the customer to tell them the results.
-
Product Short Measure
27 Tesla St, Mattapan, Ma, 02126Constituent states the person at the center is taking an extra 20 cents for the cans and bottles. Constituent states she is not getting the right amount and is requesting follow up. | Product identification: [Bottle/Can Collection] When did this happen: [12/26/2023]
CLOSED · #101005225834Duplicate of Existing Case.
-
Product Short Measure
301 Warren St, Roxbury, Ma, 02119Constituent bought 5 items and was only given four of the five items. Constituent reported that she didn't get the item and they only changed the items on receipt without refunding the constituent for the fifth item( a milkshake). Constituent was charged $13.01 for five items and only got 4. | Store name/location: [Mcdonalds] When did this happen: [06/30/2023]
CLOSED · #101004905867Case Resolved. Spoke with Janice Blake the shift manager. She will speak with others working in the store. She stated that they usually always give the money back or replace the item that was missing.
-
Product Short Measure
1513 Dorchester Ave, Dorchester, Ma, 02122The McDonalds staff said the price was $15.97 and that the advertisement was not correct and they would have to pay more. | Product identification: [Advertised Quarter Pounder meal for $10.69] Store name/location: [McDonalds] When did this happen: [05/28/2023]
CLOSED · #101004855606Duplicate of Existing Case.
Hold Shift to view percentages