BOS:311

BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

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Recent Reports

  • Broken Sidewalk

    Intersection Of Arborway And Orchardhill Rd, Jamaica Plain, Ma

    Image submitted with report

    Leaves obstructing full sidewalk on Orchard Hill Rd. near Arbor Way. Sidewalk is unwalkable. Either the city or the Velo property needs to clear.

    OPEN #101006398324

  • Illegal Parking

    32 Winchester St, Boston, Ma, 02116

    Image submitted with report

    The truck is parked on the sidewalk every day all day for the last two weeks. This is my third or fourth 311 please send BTD to tow this truck. It’s parked on a hollow sidewalk…

    OPEN #101006398323

  • Other

    37 Winthrop St, Charlestown, Ma, 02129

    Image submitted with report
    Image submitted with report

    Description: This morning, 12/09/25, a Capitol Waste Services trash truck (Truck #317, MA plate V58-067) was driving the wrong way down Winthrop St in Charlestown between 7:48–7:58 AM. I was traveling the correct way on this one-way street with my children in the car. Instead of allowing me to pass safely, the driver intentionally blocked my vehicle in the roadway for about 10 minutes and continued to move in ways that prevented me from getting by. This was unsafe, intimidating, and completely inappropriate behavior for a city trash contractor on a residential street. I am requesting that the City investigate this incident, review truck camera footage if available, and ensure appropriate corrective action is taken. I have photos of the truck showing the truck number and plate and can provide them if needed. Name: Devan McDonald Phone: 857-488-0605 Email: devan.mcdonald@gmail.com

    OPEN #101006398320
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