BOS:311

BOS:311

Help keep our city beautiful.

Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.

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Recent Reports

  • Rodent Activity

    45 Union St, Boston, Ma, 02108

    Rats inside Bell in Hand. Alerted staff and they told us we had to live with it

    OPEN #101006704194

  • Pest Infestation - Residential

    55 Union St, Boston, Ma, 02108

    Rats running inside bar

    OPEN #101006704193

  • Other

    145 Dartmouth St, Boston, Ma, 02116

    Image submitted with report

    ATTN: Phillip Eng, General Manager MBTA & CEO ATTN: Dennis Varley, MBTA Chief of Stations, Facilities & Structures Back Bay Station Women’s Restroom & ADA Accessibility Unresolved Issue: The Back Bay Station women's restroom ADA stall experiences recurring prolonged occupancy other than its intended purpose, limiting access for passengers who require accessible facilities. Pattern: For over one year, an individual has spent hours in the station daily, with a predictable twice-daily pattern observed around 5:30 AM and 9:15 PM. Similar occupancy has also occurred in the commuter rail lobby near the Amtrak ticket counter. Conditions: Sealed biohazard bags have been placed on the restroom stall floor, and disruptive activity has been observed. A weekend station inspector has documented these incidents and requested Transit Police assistance. Impact: These conditions reduce ADA accessibility and affect passenger use of the station.

    OPEN #101006704192
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