BOS:311
Help keep our city beautiful.
Featured News
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Tow lot
The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back
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Parking meters
Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work
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Street Cleaning
Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city
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Trash and recycling
Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.
Recent Reports
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Damaged Sign
27 Shipway Pl, Charlestown, Ma, 02129
Good morning to B311 and BTD for all you do for the city and its residents. On 13th Street (the address may show up as 27 Shipway Place), near the Charlestown Marina, boaters (with passenger-plated vehicles) disregard the "Commercial Vehicles Only" signs and park throughout the day. Someone went to the extreme and actually removed one of the signs. I found the brackets on the sidewalk but not the sign. Respectfully asking that the sign be replaced as soon as possible. The first attachment shows the remaining sign and the second attachment shows where the other sign was once attached (just below the "Fire Lane" sign). Thanks in advance.
OPEN #101006712915 -
Pruning Request
584 E Third St, Boston, MA 02127
Tree planted fall 2025 and not watered by contractor. Tree is still under warranty. If not watered, especially during current heat wave, tree will die again and city will need to replant another tree (this keeps happening). Can city alert contractor to honor two year warranty?
OPEN #BCS-00241485 -
Litter & Debris
142 Commercial St, North End, MA 02109OPEN #BCS-00241486
