BOS:311

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Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the storm, trash and recycling pickups are delayed in all neighborhoods this week. Please check your schedule.

Recent Reports

  • Illegal Parking

    Intersection Of Lewis St And Commercial St, Boston, Ma

    Hi 311, I’ve attached a photo of a parking spot in the North End. The spot is at the intersection of Lewis St. and Commercial St. where the intersection forms a “T” shape. At the very top and center of the “T” there is a spot that is in between the cross walks. You can see in the attached image, a black car is parked there. I often see cars parked there but not always as I believe the signs on both sides of the cross walks around the spot lead to confusion as to whether or not it is a legal spot. Can you please confirm for me if a resident car is allowed to park in this spot? Thanks, Chris Santini

    OPEN #101006592780
  • Broken Park Equipment

    98 Salem St, Boston, MA 02113

    Broken and missing bollards no longer preventing cars from driving into our building. These need to be replaced.

    OPEN #BCS-00182053
  • Other

    98 Salem St, Boston, Ma, 02113

    Flooding of alley owned by 98 Salem Street. ??inadequate drain maintenance

    OPEN #101006592779