BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

Recent Reports

  • Graffiti Removal

    764 Huntington Ave, Mission Hill, Ma, 02120

    OPEN #101006682935
  • Needle Cleanup

    1 A Charles St, Boston, Ma, 02108

    Needle on Boston common by section 9 of the history on the common tour. By garage entrance between common and public gardens. Kids will be all over this area today. Can someone please pick it up and scan this area? Thanks.

    OPEN #101006682932
  • Other

    120 Peterborough St, Boston, Ma, 02215

    I am writing to formally complain about the ongoing excavation and construction work taking place on Peterborough St and the significant disruption it has caused to residents. This project has been ongoing for more than a year, and the cumulative impact on those who live in the area has become increasingly difficult to tolerate. Despite the extended duration of the work, the level of disruption remains excessive and appears to be poorly managed. Construction activities regularly begin at approximately 7:00 a.m. each morning. The noise generated by excavation equipment is extremely loud and disruptive, particularly for residents who are trying to sleep, work from home, or otherwise enjoy reasonable quiet in their homes. In addition to the machinery noise, construction workers frequently shout and yell to one another outside in the early morning hours, further contributing to the disturbance. While communication among workers is necessary, the volume and frequency of the shouting is excessive and inconsiderate of nearby residents. In addition, last Friday evening, water service was shut off for more than five hours. Going without water for such an extended period is highly inconvenient and creates unnecessary hardship for residents, especially during the dinner hour when water is needed for cooking, cleaning, and basic household needs. Advance notice and better planning should be provided for service interruptions of this duration. Another major concern is the condition in which the work site is left at the end of each day. Rather than properly restoring or patching the trench, crews leave metal plates placed over the excavation area. These plates appear to be installed haphazardly and are not secured adequately. As vehicles drive over them throughout the night and on weekends, they generate repeated loud banging and rattling noises that are extremely disruptive to nearby residents. The noise continues well beyond construction hours and significantly impacts the quality of life for those living on the street. The combination of a construction project that has dragged on for over a year, early-morning machinery noise, workers shouting outside residents' homes, prolonged utility interruptions, and the constant nighttime disturbance caused by unsecured metal plates is unacceptable. Residents have been expected to endure these conditions for an unreasonable length of time with little apparent effort to mitigate the impacts.

    OPEN #101006682928