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BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

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Recent Reports

  • Litter & Debris

    61 Oak St, Boston

    Image submitted with report

    Unused mattress need removing

    OPEN 9m agoNov 9, 2026, 6:25 AM · #BCS-00381334
  • Rat Activity

    239-241 Heath St, Boston

    Image submitted with report
    Image submitted with report

    241 Heath st rat activity coming from across the street from 240 Heath st vacant lot 247Heath st has trash that been sitting for numerous days the vacant lot behind it hasn’t been cleaned in years and nothing getting done about it THIS IS THE CORRECT VACANT LOT IS 247

    OPEN 12m agoNov 9, 2026, 6:22 AM · #BCS-00381333
  • Needle Pickup

    Frontage Rd & W Fourth St

    Image submitted with report

    Pepsi bottle full of needles

    OPEN 17m agoNov 9, 2026, 6:17 AM · #BCS-00381332
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Frequently Reported

  • Illegal Parking

  • Litter & Debris

  • Needle Pickup

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Resources

  • How are we doing?
  • Schedule a Mattress Pickup
  • Schedule a Special Item Pickup
  • Blue Hill Ave Project
  • Emergency Alert Sign Up
  • Move-In Guide
  • Trash and Recycling
  • Register to Vote
  • Become a Poll Worker
  • Complete the Annual Census
  • Parking Meters
  • White Stadium Project
  • Events
  • Open311
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