BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Overnight street cleaning has been canceled. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

Recent Reports

  • Snow Plowing/Salting

    50 Itasca St, Mattapan, Ma, 02126

    Friday, February 6, 2026, a City plow pushed large mounds of snow and ice onto the top of my driveway and across the public sidewalk in front of my home. I had already cleared the sidewalk, yet it was made completely impassable. I can’t leave or enter my home; walkway blocked! I am 78 years old, have lived in this home since 1973, and pay my taxes. Because my driveway was blocked, I was unable to leave my home and missed a 1:30 PM appointment. This created a serious safety and accessibility issue. I contacted 311 and was told an emergency crew would be sent, but as of now the situation remains unresolved. This is unacceptable and should not happen to residents—especially seniors. I am requesting immediate removal of the snow and assurance that this issue will be addressed so it does not happen again. Sincerely, Irene Ferriabough 50 Itasca Street Mattapan, MA 02126

    OPEN #101006497856
  • Pothole

    2 Messinger St, Mattapan, Ma, 02126

    Really bad & riddled with potholes in this neighborhood on narrow deserted street. Uncertain on exact location but this is my best guess.

    OPEN #101006497855
  • Illegal Parking

    175 Harvard Ave, Allston, Ma, 02134

    Grey Tesla parked in crosswalk

    OPEN #101006497854