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BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

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Recent Reports

  • Pest Infestation - Residential

    123 Lexington St, East Boston

    Rats

    OPEN 3m agoOct 16, 2026, 3:23 PM · #101006764553
  • Illegal Parking

    9 Lexington St, Boston

    Image submitted with report

    Car parked in handicap spot with no placard

    OPEN 5m agoOct 16, 2026, 3:21 PM · #BCS-00354827
  • Pruning Request

    139 Crawford St, Boston

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Tree branches hanging on power lines. Tree is in Crawford park right behind stone wall

    OPEN 9m agoOct 16, 2026, 3:17 PM · #BCS-00354823
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Frequently Reported

  • Litter & Debris

  • Needle Pickup

  • Dead Animal General

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Resources

  • How are we doing?
  • Schedule a Mattress Pickup
  • Schedule a Special Item Pickup
  • Blue Hill Ave Project
  • Emergency Alert Sign Up
  • Move-In Guide
  • Trash and Recycling
  • Register to Vote
  • Become a Poll Worker
  • Complete the Annual Census
  • Parking Meters
  • White Stadium Project
  • Events
  • Open311
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