BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Overnight street cleaning has been canceled. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the storm, trash and recycling pickups are delayed in all neighborhoods this week. Please check your schedule.

Recent Reports

  • Other

    246 Newbury St, Boston, Ma, 02116

    Trash can has been out at the curb for over a week, no pickup. Landlord says it’s my problem, 311 continues to tell me the can has not been at the curb. I’m lost at what I can do at this point except throw my recycling in the trash. I’ve had difficulties recycling since moving in - when I place the can on the public alley 442 curb it gets moved off of the curb, halfway down the street, etc. by who knows who. It’s now next to a stack of other cans (still on the curb) because someone moved it there, so it should be accessible, but it still hasn’t been picked up.

    OPEN #101006578775
  • Pothole

    Intersection Of Dennis St And Moreland St, Roxbury, Ma

    Pothole by the stop sign, recently patched. Caller states their tire sunk into it. Pothole reopened, states it's larger than before. NFI | Where exactly on the pavement is the pothole: [On Roadway] Date when pothole noticed: [03/23/2026] Time when pothole noticed: [10:20]

    OPEN #101006578766
  • Broken Sidewalk

    135 Stimson St, West Roxbury, Ma, 02132

    Constituent requests make safe.

    OPEN #101006578767