BOS:311

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Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Overnight street cleaning has been canceled. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.

Recent Reports

  • Pest Infestation - Residential

    74 Hammond St, Mission Hill, Ma, 02120

    this request is coming specifically from APT 2. This has been an ongoing issue since the very start of my lease. Within the first 10 days of moving in, I noticed mouse droppings while cleaning (after professional cleaners apparently came and cleaned up) and asked the landlord to have visible holes covered. He suggested I was exaggerating. A handyman did eventually cover some visible holes as a preventative step, but that did not solve the problem. Since then, I saw a total of six separate rats/mice inside my apartment between September and December. This is not isolated to my unit, the tenant downstairs used to see rodents regularly as well, until she and her partner covered the holes in her unit themselves a few months ago. Despite that, she continues to see droppings everywhere: countertop, tables, floor, oventop, you name it. Since the issue has been especially more severe these past few weeks, after basically begging him countless of times, my landlord has told me he called exterminators, but he has been unable or unwilling to give me the name of the company, and the only actual action taken was placing two glue traps at the kitchen entrance, no inspection of entry points, no treatment, no follow-up. A few days ago, a mouse was caught in one of those glue traps. I called him and the landlord picked it up and told me a handyman would come within two days to address the situation. Today is the third day, and instead there is now a second dead mouse in my kitchen, which has been sitting there since 8 AM this morning with no response. My unit has two bedrooms, both of which were subleased. One of the subletters already moved out after seeing mice in the apartment herself. I sadly dont have images of all the mice except the one from today because most of the time we prioritize the present moment rather than taking a picture of it. When I raised how severe this is, my landlord told me it "was not severe at all," which does not match what I am experiencing firsthand, on an ongoing basis, for months, with dead mice now accumulating in my kitchen faster than anyone is coming to remove them. This is causing significant distress, and I don't have the authority, access, or resources as a tenant to fix a building-wide infestation myself. I'm requesting an urgent inspection to assess the full extent of this problem and require my landlord to take real corrective action immediately. Please!!!

    OPEN #101006726202
  • Residential Trash out Illegally

    38 Vesta Rd, Dorchester, Ma, 02124

    Trash containers left out since Monday. It is now Thursday

    OPEN #101006726200
  • Needle Cleanup

    116 W First St, Boston, Ma, 02210

    Needle under bushes. Please stop closing without removing

    OPEN #101006726199