BOS:311

Good morning. I am submitting my issue here because there is no category for what I would like to discuss with Mayor Wu. My name is Chani Parent, and I am a Housing Coordinator who works for North Suffolk Community Service in conjunction with DMH to obtain housing and benefits for the unhoused and mentally ill. Mayor Wu, I do not know who else to contact about this issue. I am currently working with three individuals who have their housing or housing vouchers through Metro Housing Boston. I am aware that Metro Housing Boston has done some "upgrades" to their system and has gone to a general email for questions instead of having counselors assigned directly to clients. The issue is that I have been contacting Metro Housing Boston since July to conduct an inspection so that a Section 8 client can move from a two-bedroom apartment to a one-bedroom apartment. He has already been approved for the apartment, all the paperwork has been submitted, and yet I am not getting communication back from Metro Housing Boston on a date to conduct the inspection so that the individual can move. He is at risk of losing his new apartment because Metro Housing Boston is non-responsive. I have another client who had a moving date of December 1st, but again, Metro Housing Boston is not communicating with the property management or me regarding the paperwork that has been submitted. This individual needs to be out of her current apartment soon and is at risk of having nowhere to live due to the delay of Metro Housing Boston. I also have another client who has submitted all her paperwork and is waiting for Metro Housing Boston to get back to the property management with a date and the rent amount for the client to move into the unit. All three of these clients are at risk of losing their housing and becoming unhoused. This is just unacceptable, and I am wondering if there is anything that you can do or a contact that you may have to help out my clients. With the colder weather here, the fear of losing their housing is very real to my clients, and with the risk of losing their housing, it exacerbates their mental illness. Please help. Thank you, Chani Parent Housing Coordinator North Suffolk Community Services ph: 617-769-2196 x 361 email: cparent@northsuffolk.org.

Two trash barrels, overflowing

These two vehicles have been abandoned outside of 34 Cedarcrest Road West Roxbury. They have been sitting there for more than a year and have been reported to the City several times. Their registrations are not active and one has flat tires. I live down the street and am concerned that they will impeed plows come winter.