BOS:311
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Featured News
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Tow lot
The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back
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Parking meters
Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work
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Street Cleaning
Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city
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Trash and recycling
Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.
Recent Reports
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Other
1 City Hall Plz, Boston, MA 02114On July 16th at approximately 9:58 AM, I called the Boston Tow Lot line (call lasted about 3 minutes) and spoke with Operator #77841. He was abrasive and unprofessional during our call, speaking in a defiant, dismissive, and at times very loud tone. This is not appropriate communication for a public-facing constituent service role. I’d like this noted for review, along with a recommendation that they receive additional customer service/communication training. Coworkers in the background were also laughing and appeared to be encouraging his behavior, and he hung up abruptly at the end of the call. This does not reflect a commitment to being civil and helpful to constituents. As a taxpayer whose contributions fund this position, I believe public employees should be held to a higher standard of professionalism and courtesy when interacting with the people they serve.
OPEN #BCS-00256416 -
Illegal Parking
131 Boston St, Dorchester, Ma, 02125OPEN #101006719262 -
