BOS:311

BOS:311

Help keep our city beautiful.

Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.

Show all

Recent Reports

  • Other

    39 Hemenway St, Boston, MA 02115

    I live in the basement unit of my building at 39 Hemenway st in unit 27 and I’ve been hearing base speakers on and off since 11 PM. My upstairs neighbors in unit five have confirmed that they are not the source of the sound. I’m unsure of what to do because there are many Berkelee students on this block and in my building. I don’t know how to locate the source of the sound, especially during the summer when windows are kept open.

    OPEN #BCS-00266066

  • Rodent Activity

    468 Harvard St, Dorchester, Ma, 02124

    Image submitted with report

    Dead raccoon

    OPEN #101006723970

  • Illegal Parking

    1234 Washington St, Roxbury, Ma, 02118

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Monday, July 27, 2026 – 12:25 AM Three vehicles were illegally parked outside Alex’s Pizza at 1252 Washington Street, obstructing the designated bus and bike lanes. I have attached photos showing the vehicles obstructing the lanes, including a bus passing by that was unable to use the designated bus lane because the vehicles were blocking it. This is an ongoing issue at this location, particularly during late-night hours. Vehicles repeatedly park in these restricted lanes, creating an obstruction for cyclists and public transportation. Please investigate and take appropriate enforcement action. This location has been reported previously for similar recurring violations.

    OPEN #101006723969
Show all

Frequently Reported

Select from all categories

Start Reporting

Resources