BOS:311
Help keep our city beautiful.
Featured News
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Tow lot
The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back
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Parking meters
Parking meters are free with no time limit. All other parking restrictions are in effect. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work
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Street Cleaning
Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city
Recent Reports
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Other
Constituent reports he was taking his puppy out while his wife was asleep. Constituent reports he noticed a tan sudan cruzing down the street.Constituent reports he didnt think anything of it until it banged a u-turn. Constituent reports it was the weirdest 15 seconds of his life.Constituent reports it may of been 10 seconds hes not sure,but it was weird. Constituent reports the weirdest part was the tan sudan drove past him again,and he hustled back into his penthouse hoped on the elevator of his six story apartment and just wanted to call 311/non emergency to ensure his safety. Constituent delined to leave any contact information,but will reach out to other agencys if he feels distressed. | Case (SR) Type: [BPD: Quality of Life] Referred To: [POLICE: AREA D-14]
OPEN #101006178023 -
Requests for Street Cleaning
Cigarette smokers living at 199 Beacon Street are constantly littering the sidewalk with cigarette butts.
OPEN #101006178017 -
Poor Conditions of Property
Other | Details: [Details: Dear City of Boston 311 Team, I am writing to formally report a fallen tree incident involving city property that caused significant damage to my residence at 74 Woodcliff Street, Boston, MA 02125, during a severe weather event on June 19, 2025. The tree originated from the unmaintained wooded parcel behind 2–4 Letterfine Terrace—an area that appears to fall under city jurisdiction, bordering parcel ID 1502183000 and visible in attached satellite imagery. This tree fell directly across city land and crashed into my home, which now has extensive roof and structural damage. I’ve included a visual PDF (Redwing_City Property_Tree_Fall.pdf) that identifies: The precise fall path of the tree from city-owned open space behind Letterfine Terrace; Its impact zone on my private residence; The relevant addresses and parcel boundaries via Google Maps satellite view. I am requesting the following: Confirmation of city ownership or control over the lot the tree stood on; Any existing records of tree maintenance, pruning, inspection, or complaints previously filed in that area; A formal acknowledgment that this tree originated from city land and crossed city space before damaging my property; Guidance on next steps for initiating a municipal liability or tort claim process. I’ve already submitted a report to USAA, my insurer (Claim #016899814813), and a site inspection was conducted by Ralph Kurpeski and Jose Rodrigues from Inspectional Services on June 20, 2025, who advised the property was unsafe. I was not issued any official documentation from the city, and I am requesting this now as part of my recovery and claims process. Please advise if additional details are needed. I am prepared to provide high-resolution photos of the damage and additional documentation, including the inspection timeline and correspondence from adjusters. I appreciate your prompt attention to this serious matter, which involves public safety, residential loss, and municipal oversight. Sincerely, Allen Redwing Resident & Property Owner 74 Woodcliff Street Boston, MA 02125 (857) 271-9588] Exact location: [Rear of property – Tree fell from city-owned wooded lot located behind 2–4 Letterfine Terrace and landed in the rear yard of my home at 74 Woodcliff Street, damaging the roof and structure. The lot is directly adjacent to my backyard, with no physical barrier between city land and my property.]
OPEN #101006178016