BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

Recent Reports

  • Pothole

    Intersection Of Causeway St And Lomasney Way And Merrimac St And Staniford St, Boston, Ma

    Constituent states there is an extremely deep, about 9-10 inches. Right by the center median coming from Lomasney. Right by the West End Apartment building and TIP Oneil building. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [10 in D] Date when pothole noticed: [04/16/2026] Time when pothole noticed: [13:49]

    OPEN #101006614566
  • Illegal Parking

    Intersection Of Webster Ave And Sumner St, East Boston, Ma

    I own the driveway at 346 Sumner st over the past few years because of the constant digging in the street the do not park lines infront of the driveway have faded regardless of the pole with sign arrow pointing saying do not park everyone is ignoring and parking making it so hard to pulling in and out of the narrow driveway which I pay heavily quarterly to own. But what troubles me the most is City of Boston parking violation officers who are not following the rules and acknowledging and putting tickets on vehicles breaking the rules and parking. Next spot over is pole that says street cleaning im almost positive if I park I not only will get a ticket but towed this is un just and not fair please send someone out to repair the lines infront and do their job to ticket illegally park cars. Thank you please follow up my name is Josephine Iannessa email j.iannessa@verizon.net phone number (617) 413-0757

    OPEN #101006614567
  • Rodent Activity

    299 Norfolk Ave, Dorchester, Ma, 02125

    Rat bites: [No] Rats in the house: [No] Rats outside of property: [Yes] What is the nature of the problem: [rats around the building coming from the street, coming from the dumpsters next door]

    OPEN #101006614563