BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are free with no time limit. All other parking restrictions are in effect. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

Recent Reports

  • Contractor Complaints

    19 Edinboro St, Boston, Ma, 02111

    OPEN #101006172166
  • Graffiti Removal

    Intersection Of Reed St And Northampton St, Roxbury, Ma

    Image submitted with report

    Following up on a previous report, screenshot of report included. As a precursor to the report I’d like it to be stated that 1. the concerns about the condition of our neighborhood have been brought to the city many times. 2. 311 and 911 are the tools we have been given to address issues. 3. We do not think this is an adequate solution and plan to address it further. The goal of this, and therefore these reports is to improve the conditions of our neighborhood for everyone, it’s bad enough that these solutions only address issues AFTER they occur. It is made worse when these solutions are fractured and do not address the goal of improving the neighborhood. To wit, I am dumbfounded that the response to graffiti on this box was to spray over only the graffiti’d area, in a different color than the box itself. This looks as bad and careless as the underlying graffiti and is completely unacceptable. Remove residual tape from the box, and repaint it properly!

    OPEN #101006172162
  • Illegal Auto Body Shop

    60 Lorna Rd, Mattapan, Ma, 02126

    What is the nature of the problem: [Constituent reports an illegal auto body shop on the street. Consttuent reports the guy works on cars everyday.]

    OPEN #101006172164