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BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

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Recent Reports

  • Needle Pickup

    Frontage Rd & W Fourth St

    Image submitted with report

    Pepsi bottle full of needles

    OPEN 5m agoNov 9, 2026, 6:17 AM · #BCS-00381332
  • Rat Activity

    239-241 Heath St, Boston

    Image submitted with report
    Image submitted with report

    241 Heath st rat activity coming from across the street from 240 Heath st vacant lot 237 Heath st has trash that been sitting for numerous days the vacant lot behind it hasn’t been cleaned in years and nothing getting done about it

    OPEN 6m agoNov 9, 2026, 6:16 AM · #BCS-00381331
  • Other

    185 Warren Ave, Boston

    Image submitted with report

    Hello. There is a clogged storm drain in front of 185 Warren Ave. The pic is from the day after the heavy rains. Thank you

    OPEN 16m agoNov 9, 2026, 6:06 AM · #BCS-00381329
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Frequently Reported

  • Illegal Parking

  • Litter & Debris

  • Needle Pickup

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Resources

  • How are we doing?
  • Schedule a Mattress Pickup
  • Schedule a Special Item Pickup
  • Blue Hill Ave Project
  • Emergency Alert Sign Up
  • Move-In Guide
  • Trash and Recycling
  • Register to Vote
  • Become a Poll Worker
  • Complete the Annual Census
  • Parking Meters
  • White Stadium Project
  • Events
  • Open311
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