BOS:311

Housing complaint - cockroach infestation - Unit 1614, J VUE at the LMA, 75 Saint Alphonsus St, Boston, MA 02120, managed by JAG Management Company. Ongoing cockroach infestation in the kitchen and bathroom of Unit 1614. Cockroaches and small bugs crawl in and out of cracks in the walls. A pest treatment was performed on November 11, 2026 (gel bait + residual treatment by Discreet Pest and Wildlife Services), but bugs are still present in large numbers the same evening. The infestation appears to come through wall cracks/pipes and may be building-wide. Management has been notified and has not resolved it. Request an inspection. Important note: The unit has a small dog; any inspection visit must be scheduled by phone in advance. Background: On October 30, 2026, maintenance entered Unit 1614 without calling first, although the work request said "Call to set an appointment."

Housing complaint - built-in microwave broken - Unit 1614, J VUE at the LMA, 75 Saint Alphonsus St, Boston, MA 02120, managed by JAG Management Company. The built-in microwave in Unit 1614 is broken (loud noise, power cuts out, display black). Repair ticket 27193-1, submitted November 7, 2026, shows as "resolved" in the resident app, but no technician ever came to the unit and the microwave is still broken. Request repair / inspection. Important note: The unit has a small dog; any inspection or repair visit must be scheduled by phone in advance. Background: On October 30, 2026, maintenance entered Unit 1614 without calling first, although the work request said "Call to set an appointment."

New signage needed at Dartmouth St and Huntington Ave intersection for the lanes going from northbound Dartmouth St to 1-90W ramp. With the current signage and the two lanes, it’s not clear which lane leads to the 1-90W ramp, which leads to confusion. I think new markings on the road may also help. Google Maps says that the left lane is for direct left and 1-90 ramp, and right lane is for the other side of Huntington Ave. I feel like people have been doing the opposite, where the right lane leads to 1-90 and the left lane is for direct left turn onto Huntington Ave.