BOS:311

BOS:311

Help keep our city beautiful.

Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the storm, trash and recycling pickups are delayed in all neighborhoods this week. Please check your schedule.

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Recent Reports

  • Encampments

    21 James J Storrow Memorial Dr, Boston, Ma, 02116

    Image submitted with report

    Camper with nice bike & tent lives in Otis Grove on the Esplanade. Esplanade Association advised contacting 311. I suggest removing the bum.

    OPEN #101006580400

  • Illegal Parking

    219 Massachusetts Ave, Boston, Ma, 02115

    Image submitted with report

    Bike lane

    OPEN #101006580399

  • Pothole

    Intersection Of Boylston St And Charles St, Boston, Ma

    Right hand land at the intersection of Charles and Boylston damaged vehicle | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [6"x6"] Date when pothole noticed: [03/24/2026] Time when pothole noticed: [15:30]

    OPEN #101006580398
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