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BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

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Recent Reports

  • Needle Pickup

    1734 Washington St, Boston

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Multiple needles in front of 1734 Washington St.

    OPEN 3m agoNov 10, 2026, 5:17 AM · #BCS-00382608
  • Litter & Debris

    16 Rexford St, Boston

    Image submitted with report

    1539 Blue Hill Ave leaving their trash barrels on Rexford St…. Trash getting everywhere…. Rat problem in this building

    OPEN 5m agoNov 10, 2026, 5:15 AM · #BCS-00382607
  • Insufficient Heat

    456 Beacon St, Boston

    No heat in our entire building for multiple days. (Not specifically unit 2, but the address finder wouldn’t let me just select all of 456 Beacon St.) We’ve communicated this to the building’s management company, SBC2, multiple times and they haven’t responded to our last 2 emails. https://sbc2properties.com/

    OPEN 1h agoNov 10, 2026, 4:04 AM · #BCS-00382605
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Frequently Reported

  • Illegal Parking

  • Litter & Debris

  • Needle Pickup

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Resources

  • How are we doing?
  • Schedule a Mattress Pickup
  • Schedule a Special Item Pickup
  • Blue Hill Ave Project
  • Emergency Alert Sign Up
  • Move-In Guide
  • Trash and Recycling
  • Register to Vote
  • Become a Poll Worker
  • Complete the Annual Census
  • Parking Meters
  • White Stadium Project
  • Events
  • Open311
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