BOS:311
Help keep our city beautiful.
Featured News
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Tow lot
The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back
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Parking meters
Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work
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Street Cleaning
Overnight street cleaning has been canceled. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city
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Trash and recycling
Due to the holiday, Friday trash and recycling pickups are delayed one day in some neighborhoods this week. Please check your schedule.
Recent Reports
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Pothole
Columbus Ave & Malcolm X Blvd
Date: August 20, 2026 Time: Approximately 1:15–1:40 AM Location: Roxbury Crossing, Boston, MA I was riding my e-scooter at approximately 5–7 mph and slowly crossing the road using the designated crosswalk while heading toward Domino’s Pizza. While crossing, I encountered a pothole that I was unable to see due to poor lighting in the area. My e-scooter hit the pothole, causing me to fall and sustain injuries. I have attached photographs of my injuries for reference.
OPEN · #BCS-00291402 -
Pest Infestation - Residential
370 Western Ave, Brighton, Ma, 02135Mice seen running between aisles near rice and cereal at Star Market 370 Western Ave, Brighton on 8/19/26.
OPEN · #101006736807 -
Other
351 Massachusetts Ave, Boston, MA 02115So I called 311 to report loud noise at night from construction side near 351 mass ave boston. The nice lady tells me that they are doing emergency repair there until Aug 30. I don't know why an emergency repair can only be done at night and will last that long. Are you guys fxxking crazy???
OPEN · #BCS-00291400
