Help keep our city beautiful.

  • COVID-19 Testing Sites

    We've partnered with community health centers, hospitals, and pharmacies to increase access to COVID-19 testing.

  • COVID-19 Vaccine Information

    We have vaccine safety information, as well as a map and list of vaccination sites for eligible residents in Boston.

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are availiable 24 hours a day, seven days a week for vehicle releases More Information:

Recent Reports

  • Broken Sidewalk

    Intersection Of Richmond St And Fulton St, Boston, Ma

    Image submitted with report

    Dangerous sidewalk conditons on Richmond Street in the North End. Someone could trip in this hole especially walking at night.

    OPEN #101005197869
  • Rodent Activity

    88 Brandywyne Dr, East Boston, Ma, 02128

    Number of rats: [20] Rat bites: [No] Rats in the house: [No] Rats outside of property: [Yes] What is the nature of the problem: [There is an increase of Rodent Activity in this area. Please contact Constituent and he can show you where all the burrows.]

    OPEN #101005197868
  • Contractor Complaints

    Intersection Of Penniman Rd And Hano St, Allston, Ma

    Type of Work: [Other] If Other, please specify: [Apartment Complex] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Please specify details.: [Constituent states that there are cars parked all along Penniman Rd blocking passage for residents. They are often idling on the side of the street that has the only sidewalk. Requesting ticketing so that pedestrians can walk safely on the sidewalk.]

    OPEN #101005197856