BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Daytime street cleaning is canceled. Overnight street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Due to the storm, trash and recycling pickups are delayed in all neighborhoods this week. Please check your schedule.

Recent Reports

  • Other

    145 Dartmouth St, Boston, Ma, 02116

    MBTA Executive Team - Back Bay Station Security and Policing Concerns Over the past several days, more than ten criminal incidents have been observed and reported at Back Bay Station, including public drinking, harassment, drug-related activity, and disruptive behavior both inside the station and along Dartmouth and Clarendon Streets. The most recent incidents occurred on April 1, 2026 (yesterday), at approximately 1:30 PM and 4:30 PM on the Dartmouth Street side, both involving drug-related activity. Police and security response has been inconsistent. In some cases, there has been delayed or no visible response. In others, individuals were moved along but remained for hours, continuing to drink alcohol on a bench while an officer was assigned to the station. These issues highlight the need for a review of current policing and security practices to ensure consistent enforcement, timely response, arrests and a stronger, more effective presence to maintain public safety and rider confidence.

    OPEN #101006599478
  • Street Light Knockdown

    115-141 Newmarket Sq, Boston, MA 02118

    The street light pole is leaning towards the street

    OPEN #BCS-00185143
  • Street Light Other

    130 Chestnut Hill Ave, Boston, MA 02135

    OPEN #BCS-00185142