BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Overnight street cleaning has been canceled. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

Recent Reports

  • Sidewalk Not Shoveled

    12 Essex St, Charlestown, Ma, 02129

    Rutherford ave going north from Charlestown, about 300 feet before the foot bridge, the sidewalk is blocked by a giant pile of snow about 3ft tall.

    OPEN #101006505329
  • Pest Infestation - Residential

    25 27 Massachusetts Ave, Boston, Ma, 02215

    I am submitting an anonymous complaint regarding what appears to be an imminent public health hazard at a restaurant in Boston: Cafe Sauvage While dining at the establishment, I observed two rats running from the staircase area toward the kitchen. Inside the restroom, there were visible rodent droppings on the floor, indicating active infestation. After exiting the restroom, I looked down the staircase area and observed numerous rats and mice gathered near what appeared to be a box of carrots, suggesting possible contamination of food storage or preparation areas. The presence of live rodents inside the establishment, particularly in proximity to the kitchen and food storage, constitutes a serious violation of the Massachusetts Food Code and represents an imminent health hazard due to the risk of food contamination and disease transmission. Given the severity and visibility of the infestation, I respectfully request an immediate inspection and appropriate enforcement action. Thank you for your prompt attention to this matter.

    OPEN #101006505328
  • Other

    25 31 Park Dr, Boston, Ma, 02215

    The hot water in my apartment building is not working correctly. I have reported to my building superintendent 3 times and the problem is still not fixed. Haven’t had a full hot shower in over a week. The water starts hot then gets lukewarm and does not stay warm. Please help.

    OPEN #101006505327