BOS:311

Help keep our city beautiful.

Boston
  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are free with no time limit. All other parking restrictions are in effect. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

Recent Reports

  • Streetlights

    42 Eighth St, Charlestown, Ma, 02129

    Image submitted with report

    We had a power outage Sunday night and the streetlights aren’t back on as of Monday night…

    OPEN #101006163364
  • Other

    Intersection Of Summer St And A St, Boston, Ma

    Dirty Stairwell – Public Health Hazard • Description: The stairwell connecting Summer Street to A Street (near 300 Summer Street, in the Fort Point neighborhood) is heavily soiled with piled-up bird feces. It presents a biohazard risk due to the volume and ongoing accumulation. The stairs are unsanitary, slippery, and pose a health and safety concern for pedestrians using this heavily trafficked path. • Exact Location: Public stairs between Summer Street and A Street • Requested Action: The area urgently needs to be power washed and sanitized to remove the biohazard and restore safe passage for residents and visitors.

    OPEN #101006163361
  • Other

    292 302 Summer St, Boston, Ma, 02210

    • Issue Type: Noise Disturbance / Persistent Alarm Beeping • Description: At night, there’s a continuous, high‑pitched beep sounding once per second coming from outside. It appears to be coming from a piece of equipment—possibly a utility or telecom box, backup battery, carbon monoxide alarm or mounted alarm unit. The noise is mechanical and repetitive, suggesting a malfunction or low‑battery alert. • Exact Location: 300 Summer St, Boston, MA 02210 (along Summer Street—heard from outside my unit on 6th floor - could be near the sidewalk area and in front of the building. • Time of Occurrence: Ongoing disturbance, continuing throughout the day and night. • Requested Action: Please investigate and identify the source of the beeping. It’s likely to be a failing utility cabinet, telecom battery backup, or alarm system. Kindly request the responsible party to repair or silence the malfunctioning equipment.

    OPEN #101006163360