- ID
- #101002853702
- Status
- CLOSED
- Opened
- Closed
- Description
- Bike Lanes | Service Type: [Request] Nature of Issue: [I took a terrible fall on Friday evening, tripping on this metal rail. I think it should be attended to, at least bent down. There's a lot of people around there for the Symphony.]
- Location
-
300 Massachusetts Ave, Boston, Ma, 02115
42.34326591, -71.0851509 - Photos
-
Activity
-
Submitted
Opened
Closed
Case Resolved | Dear Constituent, First of all the City hopes you are feeling better The Boston Public Works Construction Inspection Unit (CIU) Inspector has identified that vault on the sidewalk needing attention as the responsibility of Ever source Electric. Replacing or repairing vaults is not an easy repair. Ever source has to have the vaults custom made for each separate location. This takes time. In addition the construction itself is technical and involved, as well as expensive. We have informed Ever source Electric that they have to set aside resources to repair vaults around the City. The estimated time for replacement is 6-9 months. However, we will require Ever source to make a temporary repair such bolting or the use of asphalt, especially if it is a major tripping hazard. The temporary repair should be done within 3 business days. We have also asked them to reach out to regarding any possible claims you may have For any questions or concern, please contact the number listed below Sincerely, Mark Cardarelli Supervisor of Utility Coordination and Compliance Boston Public Works Department 617-635-4951 Office