BOS:311
ID
#101002990307
Status
OPEN
Opened
Description
Resubmitting trash issue: Formally case 101002988538 I was not aware that if I report a trash problem on Friday afternoon that I should expect to leave my lawn waste container on the sidewalk until 10:00am Monday for it to be picked up. If you reference my previous case number you will see that my lawn clippings were not picked up on Friday the 9th. Though the they were put out properly the evening of Thu. The 7th. I just called 311 instead of using the app. And he told me that you have to leave your trash out in these instances. I wish I had been told that when I reported the case. When you use the app you just get an email you can't reply to. No updates and no instructions. I left my lawn waste container out until 5:00 pm Saturday and then pulled it back in. As of 4:30pm today it will be back in the sidewalk.
Location
14 High View Ave, West Roxbury, Ma, 02132
42.26710302, -71.151917
Photos
Image submitted with report Image submitted with report

Activity

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  • Opened