Reports (1,460)
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [No] Date when this occurred: [11/24/2023] Please specify details.: [Resident reports O street Pl is a mess and all the gas shutoff line are raised .And they also damaged street light.That is gas.When are they coming back ?They also left about 30 cones in the alley.The resident has pictures is needed.]
CLOSED #101005476584Case Resolved. BWSC stated: NO SINKHOLE FOUND ON ARRIVAL. ROAD UNDER CONSTRUCTION ALL PATCHED. 5/24.
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Contractor Complaints
Please specify details.: [Constituent reports there is a digital sign in the road that has been there for a year stating there will be road closures on July 5. Constituent believes it is regarding work from last year. Constituent requests sign is removed if it no longer applies.]
CLOSED #101005476325Resolved. Signs being used to notify the public of detours, road closures, ect…..
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [NotSure] Date when this occurred: [05/24/2024] Time when this occurred: [09:50] Please specify details.: [The MBTA called about road work that was done on washington street, that left a large amount of dust restricting vision on the street]
CLOSED #101005476213Noted.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [National Grid] Are the contractors on-site: [Yes] Date when this occurred: [05/23/2024] Time when this occurred: [11:55] Please specify details.: [They are blocking one lane of a two way street. There is no flagman to direct traffic]
CLOSED #101005474979Resolved. No evidence of National Grid working can be found and currently Lexington st and border are both open, sorry for the inconvenience.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Other] Date when this occurred: [05/18/2024] Time when this occurred: [09:30] Please specify details.: [Const. states they are constructing new homes on Kinsale Ln which they do have an off-hours permit to do but they don't see any permit for them to do work in the street and have Milton Ave blocked off. They do have a police detail but const. wanted to make sure everything was permitted.]
CLOSED #101005467876Resolved. No road closure, crew was moving equipment to work site across the street causing temporary blockage…. Permit: Boston Excavation Exca-1589817 expiration 5/21.
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Contractor Complaints
Type of Work: [Unknown] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [Yes] Date when this occurred: [05/17/2024] Time when this occurred: [08:10] Please specify details.: [Constituent states that workers are not wearing proper protective gear, are not posting safe detours for pedestrians or drivers, and are not flagging off dangerous areas on site. Constituent is concerned pedestrians could fall into hole being dug into]
CLOSED #101005466482Resolved. Contractor has created a barrier to control traffic flow, they have also cleared opposite sidewalk for pedestrians to safely walk.
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Contractor Complaints
Please specify details.: [Constituent reports the City did sidewalk work in front of address. States that the first step was altered as part of the job and it is now high and uneven and a tripping hazard. Requsets it is repaired. Photo is included with case 101005461707.]
CLOSED #101005462891Case Noted. This has been referred to Associate Engineer Bob Astrella. His number is 617-593-0064.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Other] If Other, please specify: [Feeney brothers] Are the contractors on-site: [Yes] Date when this occurred: [05/08/2024] Please specify details.: [large trucks infront of a business there is no businesses across the street.Why not place the porta potty on the parkside ,Business were not notified.]
CLOSED #101005455269Noted. Sorry for the inconvenience. We spoke to the contractor. This was removed last night.
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Contractor Complaints
Type of Work: [Resurfacing, Reconstruction Street] Name of Contractor/Utility working: [Boston Water Sewer Commission] Are the contractors on-site: [Yes] Date when this occurred: [05/01/2024] Time when this occurred: [14:04] Please specify details.: [Constituent states the plates are continuing to bang and shift as vehicles drive over them .Constituent made a complaint yesterday #5433954 and the contractor has not fixed the plates. Constituent sates there are also porta potties on the plates that move with the plates.]
CLOSED #101005434978Noted. Sorry for the inconvenience. I spoke with GVC at 7am this morning. They're going to do there best to secure the plates better to prevent the noise as much as possible.
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Contractor Complaints
Type of Work: [Utility Excavation Work] Name of Contractor/Utility working: [Unknown] Are the contractors on-site: [No] Date when this occurred: [04/30/2024] Time when this occurred: [22:51] Please specify details.: [plates are moving and shifting every time a car drives over them waking everybody up]
CLOSED #101005433952Resolved. City Inspectors spoke with Contractor and the contractor will be more diligent with securing roadway plate going forward. Sorry for the inconvenience.