Reports (295,136)

  • Requests for Street Cleaning

    56 Melrose St, Boston, Ma, 02116

    Glass on sidewalk in front of 56 melrose

    CLOSED #101006432798

    Resolved.

  • Damaged Sign

    53 State St, Boston, Ma, 02109

    Public safety sign: [Yes] Type of sign: [One way sign bent and need to be straighted] Is the pole still there: [Yes]

    OPEN #101006432776
  • Dead Animal Pickup

    570 Massachusetts Ave, Roxbury, Ma, 02118

    Dead rat on sidewalk

    CLOSED #101006432675

    Resolved.

  • Broken Sidewalk

    68 Tremont St, Charlestown, Ma, 02129

    The sidewalks on the lower end of Tremont are dangerous and as the snow continues to fall, they're worse. We have reached out to the city for 5 years now. Please come and fix these, before someone gets hurt!

    OPEN #101006432668
  • Other

    11 Walley St, East Boston, Ma, 02128

    To Whom It May Concern, Today 12/29/2025 at 9:58 am, I was on the way to Suffolk subway station, and I fell on the icy sidewalk in front of The Pacer building at 11 Walley Street, East Boston, MA 02128. Please see attached pictures for the icy area next to the fire hydrant of the sidewalk. There was no salt to prevent the ice from forming due to the freezing temperature. I felt soreness on my lower body, but I was in a rush to go to work and could only ask a lady who was passing by to take a picture of me after the incident. I am still feeling sore, and I am sure that the building has video footage if they want to review the incident. This is extremely dangerous for everybody in the neighborhood, especially for the elderly as the winter is getting colder with potentially more snowstorms. I respectfully ask that the City has somebody come out and check the sidewalk of this property after snowstorms to make sure that this incident will not happen again and result in serious injuries. Thank you for your consideration.

    OPEN #101006432667
  • Requests for Street Cleaning

    52 Queensberry St, Boston, Ma, 02215

    Litter

    CLOSED #101006432656

    Resolved. Removed.

  • Abandoned Vehicle

    1 Murray Ct, East Boston, Ma, 02128

    Abandoned commercial vehicle, been parked for weeks

    OPEN #101006432651
  • Illegal Parking

    59 G St, South Boston, Ma, 02127

    Non-resident parked in resident parking again. Toyota RAV4 779FF9.

    CLOSED #101006432618

    Case Resolved. Thank you for reporting to 311. This vehicle has an active South Boston Resident Parking Sticker Should you need further assistance, we encourage you to call Boston 311 directly.

  • Other

    542 Poplar St, Roslindale, Ma, 02131

    Icy walkway. Unshoveled.

    OPEN #101006432604
  • Needle Cleanup

    561 Dudley St, Dorchester, Ma, 02125

    Constituent states there is one syringe in the parking lot, along the fence | Needle Quantity: [One] Property Location Type: [Public]

    CLOSED #101006432579

    Resolved. SL.

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