BOS:311

Reports (2,541,978)

  • Domestic Animal Issue

    Cumberland St & Huntington Ave, Back Bay, MA 02115

    CLOSED #BCS-00155437

    Resolved.

  • Contractor Complaints

    Intersection Of Traveler St And Harrison Ave, Roxbury, Ma

    Type of Work: [Other] Name of Contractor/Utility working: [Other] Are the contractors on-site: [NotSure] Date when this occurred: [02/05/2026] Time when this occurred: [03:56] Please specify details.: [plows not plowing the snow but the asphalt instead. making a lot of noise.]

    CLOSED #101006494409

    Noted. Apologies for the inconvenience this has caused, PWD were conducting snow removal in order to make our streets safe for all. Your patience and cooperation is greatly appreciated, thank you.

  • Snow Plowing/Salting

    61 Stratton St, Dorchester, Ma, 02124

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    Please remove the spot savers and the snow from the curb so people can park. I pay so much taxes to the city b/c of my car and I can’t park my car on the street that I pay taxes to park. This is infuriating.

    CLOSED #101006494390

    Resolved. Plowed and salted.

  • Sidewalk Not Shoveled

    Intersection Of Commonwealth Ave And Beacon St And Brookline Ave, Boston, Ma

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    These are major intersections in Boston and someone with mobility needs cannot navigate them. It’s been over a week since the storm. This is unacceptable. While I understand that some sidewalks are the responsibility of owners, these two are in areas that should be the city’s responsibility. I am truly ashamed.

    CLOSED #101006494374

    Resolved.

  • Sidewalk Not Shoveled

    24 Hancock St, Boston, Ma, 02114

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    Ice on sidewalk

    CLOSED #101006494365

    Resolved. Citation issued for failure to remove ice from sidewalk.

  • Residential Trash out Illegally

    4 Monument Sq, Charlestown, Ma, 02129

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    This fridge has been used as a space saver and sitting on the sidewalk for a week

    CLOSED #101006494360

    Resolved. Fridge put in for collections. No evidence found.

  • Sidewalk Not Shoveled

    40 Saint Botolph St, Boston, Ma, 02116

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    Large amount of ice hanging over sidewalk

    CLOSED #101006494359

    Noted. A citation was issued at this location for the failure to remove snow and ice from the sidewalk on the side of the location and noted that all the icicles having from the building is a very dangerous situation and needed immediate attention to avoid any further increasing citations!

  • Sidewalk Not Shoveled

    Intersection Of Linden St And Ashford St, Allston, Ma

    44 linden st Allston sidewalk not shoveled enough for pedestrians

    CLOSED #101006494358

    Noted. Citation has been issued at location.

  • Other

    555 563 Talbot Ave, Dorchester, Ma, 02124

    Crazy sound outside of the mix. Sounds like some sort of tool or engine. It is un reasonably loud

    CLOSED #101006494354

    Case Invalid. Please call 3-1-1 in order to provide more details about the issue. Thank you for contacting Boston 311.

  • Sidewalk Not Shoveled

    336 338 K St, South Boston, Ma, 02127

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    Horribly icy and untreated. Business has been open all day and no one is treating the sidewalk. Neighbors have asked them to spread salt. Liquor Emporium on E 7th

    CLOSED #101006494344

    Noted. Violation was issued by code enforcement.

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