Reports (60)
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Product Short Measure
301 Warren St, Roxbury, Ma, 02119Constituent bought 5 items and was only given four of the five items. Constituent reported that she didn't get the item and they only changed the items on receipt without refunding the constituent for the fifth item( a milkshake). Constituent was charged $13.01 for five items and only got 4. | Store name/location: [Mcdonalds] When did this happen: [06/30/2023]
CLOSED #101004905867Case Resolved. Spoke with Janice Blake the shift manager. She will speak with others working in the store. She stated that they usually always give the money back or replace the item that was missing.
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1513 Dorchester Ave, Dorchester, Ma, 02122The McDonalds staff said the price was $15.97 and that the advertisement was not correct and they would have to pay more. | Product identification: [Advertised Quarter Pounder meal for $10.69] Store name/location: [McDonalds] When did this happen: [05/28/2023]
CLOSED #101004855606Duplicate of Existing Case.
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332 Chestnut Hill Ave, Brighton, Ma, 02135To clarify case # 101004725416 Fuel pumps fail to shut off. Some of the gas nozzels at this shell gas station constinue to overflow while pumping gas. The store worker was notified and nothing has been done to fix the issue. Constituent states NOTE: this can cause a fire or an explosion it is very hazard! also gas will damage an automobiles paint. Constituent reports they also paid for the gas that spilled over. |
CLOSED #101004727310Case Resolved. the inspector tested all the hoses and the shut off valve worked properly. Pump 9 & 10 were out of service and not tested. call us at 617-961-3380 with any questions.
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695 Truman Pkwy, Hyde Park, Ma, 02136Constituent reports bringing clothes to the laundromat at this location. Constituent states customers are charged by weight of clothes. Constituent states clothes were never weighed and was given a set price. | Product identification: [Weight of clothes] Store name/location: [Parkway Cleaning Center 695 Truman Highway] When did this happen: [01/17/2023]
CLOSED #101004632914Case Resolved. prices were posted per pound we educated the owner and told him to make sure he only sells by weight and not to charge a set price.
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4139 Washington St, Roslindale, Ma, 02131Constituent reported that there are a number of issues at the mentioned location. The constituent stated that the air was paid for and instead of filling up the tires the machine was taking the air out and the person working there was extremely rude. Constituent stated that the gas pumps are inconsistent. | Product identification: [Air Machine, and the gas pumps sometimes] Store name/location: [Alfa Auto Fuel] When did this happen: [09/09/2022]
CLOSED #101004474873Case Resolved. air working and timed tested ok We sampled the regular and premium gas and they both passed no violations found.
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735 E Sixth St, South Boston, Ma, 02127Constituent states he was charged tax for the two bottles of gatorade. | Product identification: [Gatorade] Store name/location: [Southie's Food Emporium] When did this happen: [07/20/2022]
CLOSED #101004396464 -
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942 Hyde Park Ave, A, Hyde Park, Ma, 02136Constituent reported that they aren't getting the amount of coffee requested and they have spoken to the mananger a few times about this issue. | Product identification: [coffee] Store name/location: [Dunkin Donuts- 942 Hyde Park Ave] When did this happen: [04/22/2022]
CLOSED #101004266748 -
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Product Short Measure
695 Truman Pkwy, Hyde Park, Ma, 02136Caller states athat he has been overcharged for the second time at this business. Caller is asking for an inspection of the scales. | Product identification: [Caller states that he was overcharged for him laundry - weight issue.] Store name/location: [Parkway Cleansing Center Inc]
CLOSED #101004213827