Reports (133)

Item and hibatchi 4 higher, love art eco Store name/location: [Panda Festival behind city hall] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [The constituent states that she was at the panda festival and she is getting charged different prices on her card.She wants the city hall to know that this went on because other people is affected by this as well. The constituent states this morning she got different charges from last nights event as well. I advised her to report it to the bank and police for any fraudulent activities. Requesting assistance with this matter.]

Item and Popcorners and store brand Jelly beans. Store name/location: [711] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Popcorners are listed for $2.99, the bag rang up for $3.99 at the register. The store brand jelly beans were also charged a $1 more at the register than what it was listed for.]

Item and Pastry items Store name/location: [Sofra Bakery] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent reports the bakery charges extra tax beyond what is allowed on items, they say this is an "appreciate fee" and is not disclosed.]

Item and Chicken Pricing say 3 pieces chicken. When the resident ordered 2 legs and something else they said no .and the signage does not say that. Store name/location: [Pricing wrong.Signage on the window] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [No public Bathrooms,When the resident did get the meal it was cold and hard,]

Item and clam plate food order Store name/location: [Simcos] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent states he was overcharged at the location and this is the second time it has happened . constituent made a case months ago case #101005331695 with it being closed out by the inspector that there was no contact info. Constituent did provide his info but no one reached out. Constituent states he was charged a commodity fee of 3.5% and a sales tax fee of 7%.Constituent states he was overcharged by alot and there is no change since the last time he was at the business. Constituent is requesting the ISD inspector call him about the details.]

Item and constituent buying juice and was overcharged. price was changed at register Store name/location: [Ashmont Convenience] Missing Price: [No] Wrong Price: [No]

Item and Clams Store name/location: [Simcoes in Mattapan Square] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [Constituent was overcharged for clams. Was told it was an extra 5 dollars at the counter but was not listed that way on the menu]

Item and wiring for car Store name/location: [AAA Auto Tech] Missing Price: [No] Wrong Price: [No] What is the nature of the problem: [constituent states that itemized list was never given and was not presented upon request of the customer]

Laundry drying time | Store name/location: [West Cedar Dry Clean & Laundry] Product Size: [N/A] When did this happen: [12/11/2023] Details: [According to https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXV/Chapter93/Section18B there needs to be signage concerning drying time prices at coin-op laundromats. There is no such sign here, and multiple dryers are out-of-order (eating coins) without being marked as such. In particular, Dryer #12 failed to work today, after consuming $2 without return. There was no attendant at the time, and there regularly isn't in the evenings.]