Reports 117 of 3,122,652 · 1 filter applied

Reported in the 311 App BCS 00313901 I parked at the underground garage at 1001 Boylston St at 6:40am. The parking rate as posted for "Event Parking" (presumably for the Red Sox game later that day) was $65. When I left the garage at 7:27pm (right after the Red Sox game ended) I was charged $79. I spoke with the manager on duty who claims the $65 rate is only good for 12 hours of parking. When I asked to see where that is posted, he said it is not posted anywhere. The "Parking Rates" sign at the entry indicates the Max Daily R ate is good until 5am, so I think it's reasonable to assume that the $65 rate is also good until 5am, especially since, as the manager admitted, nowhere is a 12 hour limit posted. Are they required to post this 12 hour limit? I'd like my $14 back. | Lot number on the posted sign: [No] Nature of the call: [Overcharging]

Constituent states that the Charles River plaza parking lot is using the spaces that are marked off in front of the address that are being used as additional spaces for the lot | Lot number on the posted sign: [No] Nature of the call: [Vehicle parked on the street]

tow lot is closed and is suppose to be 24 hours, and only takes cash and the atm does not work | Lot number on the posted sign: [No] Nature of the call: [Other]

Constituent reports that the parking garage at 47 boylston is selling way more parking tickets than spaces available. Constituent states it is not valet parking yet the employees have been taking peoples keys so that they can over park vehicles, often multiple within fire lanes and parking spaces. Constituent states that the garage was so over capacity that it took them over 90 minutes to wait for the employees to move the vehicles blocking in the constituent's vehicle and drive out of the garage. Its a danger and nusance and unethical to be doing this kind of business. | Lot number on the posted sign: [No] Nature of the call: [Overcapacity]