Reports (703,315)

MBTA Executive Team - Back Bay Station Security and Policing Concerns Over the past several days, more than ten criminal incidents have been observed and reported at Back Bay Station, including public drinking, harassment, drug-related activity, and disruptive behavior both inside the station and along Dartmouth and Clarendon Streets. The most recent incidents occurred on April 1, 2026 (yesterday), at approximately 1:30 PM and 4:30 PM on the Dartmouth Street side, both involving drug-related activity. Police and security response has been inconsistent. In some cases, there has been delayed or no visible response. In others, individuals were moved along but remained for hours, continuing to drink alcohol on a bench while an officer was assigned to the station. These issues highlight the need for a review of current policing and security practices to ensure consistent enforcement, timely response, arrests and a stronger, more effective presence to maintain public safety and rider confidence.

Mbta Bus Shelter needs to be cleaned or replaced Grafitti is offensive

Illegally parked construction vehicles blocking street

Flood of rats

Construction vehicle illegally parked blocking street

Maine plate in resident permit parking

several street lights out for over a week

South End Appleton St Street Cleaning: There is a single 1st, 3rd, and 5th street sweeping sign on the 2nd & 4th side of Appleton. Located right before the intersection of Appleton & Berkeley (next to the Revolution Hotel), this sign is inconsistent with the rest of the street sweeping instructions. Is this small patch of parking (spanning the Revolution Hotel, like 3 residential spots) supposed to deviate from the rest of the street, or was this sign mistakenly put up on the wrong side? I noticed it because I was parked there this morning, thinking I was on the correct side for the 1st Wednesday of the month, but moved just in case (don't want to get ticketed & towed), as the sign indicated otherwise. If this is a mistake, please correct it for the residents of South End who find parking ridiculously difficult.

Neighbors 2 story tall LED flood light without a light hood is aimed at my house shining directly into my bedroom. Windows. We have asked for them to move it or get a hood with no assistance

Residential trash out illegally. 20 Fairfield Street. Thank you!