Reports (696,407)

Not shoveled

The dumpster wheels are constantly being broken by city trash pickup services at Franklin Square Apartments 11 East Newton Street Boston Massachusetts 02118. Please see attached pictures and advise on how this can be addressed. It has happened multiple times. The cost of these dumpster wheels is not insignificant, nor is the time to fix them.

roof leaking badlyin hallway | Any children under 6 years of age: [No] Occupants name and contact info: [Same as Caller] Written rental agreement: [Yes]

Harvard Terrace is still not plowed as of 2:30 am

Day 2 still no plow

City plowed snow onto my lawn and part of my driveway now only room for 1 car instead of 2

Creston Park needs to be plowed. 2nd request on the app

Location: Thoreau Path (between O'Connell Way and Storrow Drive) Service Request Type: Snow/Ice on Sidewalk or Roadway Description: Hazardous condition on Thoreau Path, a private way owned by Equity Residential (The Alcott, Longfellow, and Emerson towers), the Hawthorne/Whittier towers, and Amy Lowell Apartments. The owners have granted the City a right-of-way for emergency vehicle access, making this a designated Fire Lane requiring an unobstructed width of not less than 20 feet under MA Fire Code 527 CMR 1.00. The central section — between the Alcott/Amy Lowell property line and the MGH/Equity Villas/Whittier/Emerson junction — has been cleared only to a width of approximately 6–10 feet, falling well short of the 20-foot requirement. While the western section from O'Connell Way to The Alcott has been plowed to a broader width, the central section remains dangerously narrow. This path is a primary commute route for hundreds of MGH staff walking daily between North Station and the hospital. Equity Residential management has been formally notified but as recently as three weeks ago erroneously characterized Thoreau Path as a city road, disclaiming responsibility for clearance. Please dispatch an inspector to issue a citation and mandate immediate clearing to the required 20-foot width for life-safety access.

Need salt on the road

Bonair Street in West Roxbury was inadequately plowed during the storm of January 23-24 and the same is true for the Feb 23 storm. It has been one lane wide since January 23. I hope we get plows to come through several more times.