BOS:311

Reports (190,974)

  • Fallen Tree or Branches

    33 Sycamore St, Boston, MA 02131

    Image submitted with report

    Large tree trunk looks like it will come down. Right over the children’s area. In the fairy garden in the back corner. R

    CLOSED #BCS-00191207

    Noted. Private property. The City of Boston does not maintain trees on private property. Parcel ID: 1904147000 Address: SHERMAN ST, ROSLINDALE, MA 02131 Owner: ZIMMERMANN SEBASTIEN.

  • Other

    1 City Hall Plz, Boston, Ma, 02108

    Why is there so much construction and too many cars in Boston?? The roadways are not built or able to support this amount of use. It is extremely difficult to drive in this city.

    CLOSED #101006612275

    Case Noted.

  • Other

    Intersection Of Hewlett St And Walter St, Roslindale, Ma

    Cars not heeding traffic lights, stop signs or cross walks. I would like to report the above issue which I observe almost daily at the following locations: Hewlett street @ Walter: cars not stopping for red light. Selwyn @ Hewlett: cars not stopping at stop signs. Centre @ Knoll: cars not stopping for pedestrians in cross walk. I have been almost hit multiple times crossing at these locations in Roslindale. Boston Police in West Roxbury directed me to contact the City of Boston.thank you for your attention to this very concerning safety issue. | Case (SR) Type: [BPD: Traffic/Parking] Referred To: [POLICE: AREA E-5]

    OPEN #101006612255

  • Other

    449 Western Ave, Brighton, Ma, 02135

    Bike bollards destroyed by plows have not been re-installed. Witnessed a horrible accident today that could have been prevented if the city was not negligent.

    CLOSED #101006612199

    Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

  • Residential Trash out Illegally

    25 Pinckney St, Apt 1, Boston, Ma, 02114

    Image submitted with report
    Image submitted with report

    Rubbish is placed out in unsuitable container | Details: [Overflowing trash bins, debris in alley. States it belongs to reported address] Exact location: [Rear, alley. Constituent claims the alley is public/ belongs to the city.]

    CLOSED #101006612069

    Noted. Unable to gain access to the back of the property.

  • Other

    1338 Boylston St, Boston, Ma, 02215

    This entire stretch of Boylston needs barricades and/or flex posts to keep cars out of the bike lanes. Literally every time I come through here, there are cars parked in the bike lanes. Very unsafe. Bikers’ lives are in danger when they have to swerve out into traffic to go around a car blocking the bike lane.

    CLOSED #101006611934

    Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

  • Graffiti Removal

    352 Newbury St, Boston, Ma, 02115

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Graffiti behind property in alley

    CLOSED #101006611913

    Resolved. The city of Boston property management department has removed the graffiti from this location with a pressure washer.

  • Damaged Sign

    60 R State St, Boston, Ma, 02109

    A sign located at Faneuil hall market place in downtown Boston is damaged . The entire pole is leaning over and you can’t read the sign. Freedom trail sign to be repaired. It is located directly behind city hall office building directly in front of Sam Adam’s retail store

    OPEN #101006611890

  • Pothole

    Intersection Of West Roxbury Pkwy And Sunset Hill Rd, West Roxbury, Ma

    Image submitted with report
    Image submitted with report

    Pothole on W Rox Parkway in middle across from Sunset Hill Rd | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

    CLOSED #101006611819

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Illegal Parking

    65 Chandler St, Boston, Ma, 02116

    Image submitted with report

    Parked since 6 no sticker

    CLOSED #101006611769

    Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. If the problem persists, please resubmit the service request. Should you need further assistance, we encourage you to call Boston 311 directly.

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