Reports (190,941)
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Illegal Parking
79 Chandler St, Boston, Ma, 02116Parked illegally all morning
CLOSED #101006609077Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. If the problem persists, please resubmit the service request. Should you need further assistance, we encourage you to call Boston 311 directly.
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Damaged Sign
105 107 Gallivan Blvd, Mattapan, Ma, 02126Base of old broken street or traffic sign exposed in grass strip at the corner of Ellison Street and Gallivan Blvd. Could easily cut a pet or pedestrian.
CLOSED #101006609065Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.
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Fallen Tree or Branches
140R Shawmut Ave, Boston, MA 02118Fire hazard. Parking lot of the Lucas
CLOSED #BCS-00189631Noted. Private tree on private property. Property owner needs to dispose of old christmas tree. This is not the responsibilty of the City of Boston Urban Forestry Division to remove.
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Illegal Parking
11 Saint Charles St, Boston, Ma, 02116Red pick up truck parked over 3 hours no residential sticker
CLOSED #101006609001Case Noted. Thank you for reporting to 311. Boston Transportation actively patrols city streets and responds to as many parking enforcement related cases as possible. If the problem persists, please resubmit the service request. Should you need further assistance, we encourage you to call Boston 311 directly.
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Pruning Request
37 Garnet Rd, Boston, MA 02132City tree on sidewalk needs trimming, sidewalk raised from roots growth - can it be trimmed before growth starts?
OPEN #BCS-00189605Resolved.
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Requests for Street Cleaning
151 P St, South Boston, Ma, 02127Had our yard waste out all week per the 2026 calendar and the city never came. Next pick up is three weeks. Please come get this.
CLOSED #101006608938Resolved. Picked up.
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Graffiti Removal
10 Oxford St, Boston, Ma, 02111Graffiti
CLOSED #101006608912Case Noted. The graffiti tag at this location could not be removed by the City of Boston Property Management Department. The graffiti tag is on Northeastern University-owned property. Removal must be completed by Northeastern University or its designated contractors.
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Other
8 10 Saint Germain St, Boston, Ma, 02115The attached was closed with a note to call city of Boston Graffiti removal, and also gave no phone number. Isn’t this what the 311 app is for? The address and location and condition are very clear so unclear why one needs to call. Can it please be processed via the app as would be normal? All details in the attached screen shot. Thanks. ------------------------------------------------ USPS Mailbox tagged with graffiti | Case (SR) Type: [USPS: Graffiti/Mailbox Issues] Referred To: [USPS: GRAFFITI/MAILBOX ISSUES]
OPEN #101006608868 -
Other
75 Boston St, Dorchester, Ma, 02125Impaired man on the entrance to 93 S. by South Bay getting in front of cars
CLOSED #101006608866Case Invalid. Thank you for reaching out to Boston 311. Please call 911 for the fastest response time. For future reference, something like this should always be reported to BPD directly to provide them with all the information necessary. This app is for non-emergency, non-crime related city service requests.
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Planting Request
92 High St, Boston, MA 02129CLOSED #BCS-00189569Noted. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner, and then we can then inspect that location for tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!
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