Reports (190,880)

Case Noted. Thank you for contacting Boston 311.The City of Boston does not collect water heaters. You must hire a commercial waste hauler to collect this item. You can search the yellow pages or online for listings.

Resolved. Apologies for the inconveniences this has caused, co?nes have been removed, your patience and cooperation is greatly appreciated, thank you.

Resolved. No leaf collection this week in the city of boston. A leaf calendar can be obtained by calling 311 or on the web at biston.gov/zerowaste.

Case Noted. Thank you for reaching out to us regarding this matter. The City of Boston is currently working to replace and restore bike lane protection infrastructure throughout the city via a multitude of programs. To learn more about these operations, please view our better buffer project webpage by way of this link: https://www.boston.gov/departments/transportation/better-buffers.

Noted. The City of Boston has no authority over trees on private property. You will need to work with the Property owner to remove the tree via a private tree care company.

Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

Resolved. Hanger removed from city tree by JB, IT.

Noted. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner, and then we can then inspect that location for tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!

Noted. Apologies for the inconveniences this has caused, eversource has been notified and will be scheduling repairs. Your patience and cooperation is greatly appreciated, thank you.