BOS:311

Reports (190,974)

  • Dead Animal Pickup

    125 William J Day Blvd, Dorchester, Ma, 02125

    Deceased cat on Carson beach (south corner), wearing striped sweater

    CLOSED #101006613800

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Conservation and Recreation and not the City of Boston. Mass DCR has received this complaint from us and will forward it to the appropriate district to review. Thank you.

  • Requests for Street Cleaning

    Intersection Of Morton St And Canterbury St, Jamaica Plain, Ma

    Trash and debris in bike lanes on Morton St. between Canterbury Lane and Cemetery Road.

    CLOSED #101006613682

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.

  • Other

    101 A St, Boston, Ma, 02210

    Image submitted with report

    Knife in dog park across from Crispr

    CLOSED #101006613673

    Case Noted. We notified 9-1-1. For future reference, something like this should never be reported on this app. This is for non-emergency, non-crime related city service requests. 9-1-1 should always be called for something like this.

  • Empty Litter Basket

    565 Commonwealth Ave, Boston, Ma, 02215

    Image submitted with report
    Image submitted with report

    Constituent has dropped their phone into the trash barrel | Type of litter basket: [Solar Powered (Big Belly)]

    CLOSED #101006613621

    Noted. Not a city big belly.

  • Park Groundskeeping

    Harvard Sq & Hurds Ln

    Image submitted with report

    In Harvard Mall Park, part of City of Boston parks, gaslight broken, damaged. Inside Park between Henley & Harvard

    OPEN #BCS-00191903

  • Requests for Street Cleaning

    Intersection Of Alford St And Main St, Charlestown, Ma

    Constituent reported that she saw a jersey barrier leaning against the chain link gence in the center of this rotary. She states that if the fence gave out, the jersey barrier may fall onto Rt 99 below. | Type of debris: [Debris Pickup] Cars parked on the street: [No]

    CLOSED #101006613583

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.

  • Other

    5 Auburn St, Charlestown, Ma, 02129

    Image submitted with report
    Image submitted with report
    Image submitted with report

    Yard waste not picked up during trash day at 5 Auburn.

    CLOSED #101006613579

    Resolved. No leaf collection this week in the city of boston. A yardwaste calendar can be obtained by calling 311 or on the web at boston.gov/zerowaste.

  • Pothole

    Intersection Of Boston University Brg And Soldiers Field Rd And James J Storrow Memorial Dr, Boston, Ma

    Two large potholes on lefthand side of BU Bridge heading southbound, at two of the expansion joints. | Where exactly on the pavement is the pothole: [On Roadway] What is the approximate size of the pothole: [See picture on Images tab]

    CLOSED #101006613445

    Case Referred to External Agency. This location is under the jurisdiction of the Massachusetts Department of Transportation and not the City of Boston. MassDOT has received this complaint and will forward it to the appropriate district to review. Thank you.

  • Broken Sidewalk

    130 Dartmouth St, Apt 102, Boston, Ma, 02116

    Both the concrete and the brick | Cause of damage: [Other] Sidewalk material: [Other] If 'Other', please specify: [Const. reports the plaza between the mall and Tent City needs to be repaired]

    OPEN #101006613439

  • Planting Request

    59 High St, Boston, MA 02129

    CLOSED #BCS-00191715

    Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!

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