Reports (190,975)
-
Planting Request
59 High St, Boston, MA 02129CLOSED #BCS-00191715Resolved. Thank you for your interest in increasing the tree canopy in the City of Boston! In order for the City of Boston's Urban Forestry Division to ensure the success of our new street trees, we require the property owner who directly abuts the sidewalk where the new pit and tree are being requested to be involved in the conversation about a new tree. Therefore, we ask that any New Tree Request for a new pit and tree comes from the actual abutting property owner. Once property ownership is confirmed the Urban Forestry Division can inspect the location for a new tree planting. If you know the property owner of this address, you can ask them to submit a New Tree Request with their contact information and we will be able to inspect the location and discuss any questions that may arise. New Tree Requests can be made via the 311 app, by calling 311, or by contacting the Urban Forestry Division by sending an email to trees@boston.gov or calling 617-635-8733. The best way to get information about Boston's street trees is by going to boston.gov/trees and reading about how to properly request a new street tree, to submit tree maintenance requests, and learn how to care for young street trees. Thank you again for your interest in Boston's urban forest!
-
Broken Sidewalk
16 Edgerly Pl, Boston, Ma, 02116A long time ago the city dug into the ground outside my front door and displaced a number of our bricks. They replaced them with gravel filling which is an eyesore and dangerous for the disabled residents. We still have the bricks — please send someone as soon as possible to put them back in place.
OPEN #101006613372 -
Other
Intersection Of Clifford St And Blue Hill Ave, Dorchester, Madrug addict drug dealer loiterers that Boston City and police department tolerate | Case (SR) Type: [Miscellaneous] Referred To: [POLICE: AREA B-2]
CLOSED #101006613084Case Noted. Please contact BPd directly, Thank you. Best, 311 Team.
-
Other
Intersection Of L St And E Seventh St, South Boston, MaInspectional services or code enforcement needs to monitor 611 E. 7th St. they are illegally putting a dumpster outside with no posted permits on it taking up two parking spances and they can put the dumpster in their driveway. They’re a huge driveway that they have in back
CLOSED #101006613056Noted. No citation issued at this time. Dumpster has been removed from city street upon arrival to property.
-
Other
610 E Seventh St, South Boston, Ma, 02127611 E. 7th St. illegal dumpster in front of property. They never had a permit for a dumpster today’s street cleaning. They just left a dumpster in the middle of the street taking up two parking spots with no permit.
CLOSED #101006613022Noted. No citation issued at this time. Dumpster has been removed from city street upon arrival to location.
-
Rodent Activity
42 Lomasney Way, Boston, Ma, 02114HELP! Huge rat holes and tunnels in the city garden. Can they be filled in and rats bate set. You had done it last year and it was very helpful. We hope you can do this before the neighborhood cleanup. Thank YOU!!!
CLOSED #101006613006Noted. Rat burrows on grounds of Park. The ESD Burrow team will treat the area with tbe burrow RX machine. Currently scheduling a time.
-
Illegal Parking
65 Chandler St, Boston, Ma, 02116Flatbed truck blocking fire hydrant and needs to be towed. Also destroyed city property running over posts to prevent blocking the hydrant
CLOSED #101006612977Duplicate of Existing Case.
-
Other
750 E Broadway, South Boston, Ma, 02127Around 8:00 a.m. on April 15, 2026, I was walking near the public bus stop at the intersection of L Street and East Broadway in South Boston when I saw a large utility/service truck turn from L Street onto East Broadway. As it turned, the truck struck a parked black Hyundai SUV, knocking the vehicle’s front bumper completely off and leaving it on the street in front of the car. The truck continued on and parked a short distance away, and the driver then walked into a nearby Starbucks. I do not believe the driver realized they had hit the parked car. I took several photos of the damaged Hyundai, the displaced bumper, and the truck, including the truck’s license plate number (X37910). I am submitting this report so the appropriate city department can be notified and the vehicle owner can be contacted if possible. | Case (SR) Type: [BPD: Crime] Referred To: [POLICE: AREA C-6]
CLOSED #101006612911Case Noted. Please report this to BPD directly Best, 311 Team.
-
Pruning Request
33-35 Castleton St, Boston, MA 02130DANGEROUS TREE BRANCH - A nice large green tree on the city’s sidewalk outside our house has/had two big dead branches. The one circled in red in the attached picture fell on and crunched a car last night. The other, larger, dead branch that is circled in yellow in the picture is just waiting to fall on my children’s bedroom. Please remove this branch (but not the whole beautiful tree!) before that happens! We appreciate your help in keeping the city beautiful and safe :)
OPEN #BCS-00191395Resolved.
-
Damaged Sign
187 F St, South Boston, Ma, 02127Constituent reports that the construction crew working at 177 F St placed a camera on the street sign across the street from the site. States it looks into her home, requests it is removed. | **Unpermitted object affixed to city infrastructure Public safety sign: [No] Is the pole still there: [Yes]
CLOSED #101006612840Resolved. Violation issued for camera occupying city property without visible permit.
Filters
Search
- Boston City (Remove)
Ticket Type
- Illegal Parking (51,344)
- Other (49,218)
- Tree Maintenance Requests (31,476)
- Graffiti Removal (13,515)
- Requests for Street Cleaning (4,825)
- Sidewalk Not Shoveled (4,606)
- Pothole (3,901)
- Abandoned Vehicle (3,039)
- Streetlights (2,674)
- Broken Sidewalk (2,639)
- Abandoned Bicycle (2,427)
- Residential Trash out Illegally (2,180)
- Graffiti Removal (1,939)
- Damaged Sign (1,713)
- Snow Plowing/Salting (1,370)
- New Tree Requests (1,318)
- Contractor Complaints (1,185)
- Empty Litter Basket (1,162)
- Rodent Activity (1,076)
- Poor Conditions of Property (839)
- Tree Emergencies (732)
- Dead Animal Pickup (723)
- Sidewalk Repair (536)
- Needle Cleanup (449)
- Traffic Signal Repair (443)
- City/State Snow Issues (399)
- Work Hours - Loud Noise Complaints (398)
- Other Snow Issues (397)
- Pest Infestation - Residential (313)
- Roadway Repair (294)
- Illegal Dumping (280)
- Missing Sign (232)
- Fallen Tree or Branches (228)
- General Lighting Request (187)
- Tree in Park (184)
- Illegal Dumping (182)
- General Traffic Engineering Request (150)
- Pavement Marking Maintenance (141)
- Highway Maintenance (128)
- Unsatisfactory Living Conditions (125)
- Poor Conditions of Property (115)
- Space Savers (114)
- Streetlight Knock Downs (113)
- Trash on Vacant Lot (111)
- Illegal Posting of Signs (111)
- Residential Trash out Illegally (103)
- Pruning Request (100)
- Student Move-in Issues (100)
- Park Maintenance Requests (78)
- Catchbasin (71)
- Short Term Rental (71)
- Overflowing or Unkept Dumpster (59)
- Parking on Front/Back Yards (Illegal Parking) (59)
- Construction Debris (56)
- Tree or Stump Removal (54)
- Illegal Auto Body Shop (47)
- Utility Casting Repair (45)
- Park Improvement Requests (41)
- Litter Basket Maintenance (40)
- Major System Failure (40)
- Sidewalk Cover / Manhole (39)
- Request for Litter Basket Installation (38)
- Illegal Vending (35)
- Illegal Posting of Signs (33)
- Abandoned Building (32)
- Planting Request (30)
- Municipal Parking Lot Complaints (23)
- Bridge Maintenance (19)
- Street Light Outage (19)
- Construction Debris (16)
- Pigeon Infestation (16)
- Encampments (16)
- Fire Hydrant (13)
- Parking Meter Repairs (13)
- Valet Parking Problems (12)
- Install New Lighting (11)
- Knockdown Replacement (11)
- Upgrade Existing Lighting (11)
- Roadway Flooding (10)
- Illegal Vending (9)
- Domestic Animal Issue (8)
- Scanning Overcharge (8)
- Parking on Front/Back Yards (Illegal Parking) (7)
- Wild Animal Issue (7)
- Street Light Knockdown (5)
- BWSC Pothole (5)
- Cemetery Maintenance Request (5)
- Private Parking Lot Complaints (5)
- Park Groundskeeping (4)
- Park Light Outage (3)
- Broken Park Equipment (2)
- Item Price Missing (2)
- Unit Pricing Wrong/Missing (2)
- Pedestrian Safety Issues (2)
- Parks General Request (1)
- Park Suggestions (1)
- Park Litter & Debris (1)
- Lane Divider (1)
- Park Graffiti (1)
- Watermain Break (1)
- Product Short Measure (1)
- Scale Not Visible (1)
- Power Outage (1)